Sue Bedford

Research Coordinator/Executive Administrator

The Centre for Functional and Metabolic Mapping (CFMM) | Western University

04.2014 - 08.2024

Reported directly to two Core Directors
First point of contact
Work independently and in collaboration with teams and coworkers. Remote work on a regular basis.
Prepared documents, reports, and presentations detailing results and conclusions.
Reviewed literature extensively to stay informed about industry trends and advancements in related fields of study.
Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Increased research efficiency by streamlining data collection and management processes.
Maintained strict adherence to ethical guidelines in all aspects of research coordination, ensuring study integrity and compliance with regulations.
Designed innovative solutions for overcoming challenges encountered during the course of projects, resulting in successful completion despite obstacles.
Coordinated with cross-functional teams to align project goals and share valuable insights.
Receive and assess telephone calls and correspondence and relay them accordingly
Respond in a prompt fashion to inquiries and requests
Creation of documentation and reports ensuring accuracy and exceptional proofreading and formatting
Co-managing budgets
Preparation of forms, logs, reports and provide other administrative support for team
Researching a variety of matters for Directors and Principle investigators
Execute all purchasing and payments including Executive expense reports
Facilitate billing for the Core including quarterly invoices for users
Project management
Preparation of meeting materials and ensuring a forum for meetings
Recording secretary for multiple committees
Manage multiple calenders
Independent decision making and problem solving
Make travel arrangements for all visiting guests and prospective graduate students
Ensure accuracy of all website pages, sops, and outgoing documents
Relationship building and maintenance
Organize events for celebrations and team building/fostering.
Enhanced collaboration among team members through clear communication and regular meetings.
Established strong relationships with external partners to facilitate collaborative research efforts.
Coordinated protocol development, equipment preparation and materials purchasing for planned studies.
Monitored project progress closely, proactively addressing any issues that arose to ensure smooth operations.
Utilized cutting-edge technology tools to enhance data gathering, analysis, and presentation capabilities within the team.
Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Followed informed consent processes and maintained records.
Monitored patient safety throughout clinical trials and reported any adverse events.
Developed and maintained accurate and up-to-date case report forms and source documents.
Maintained compliance with protocols covering patient care and clinical trial operations.
Managed patient recruitment, informed consent process and data entry to support trial objectives.
Collected data and followed research protocols, operations manuals, and case report form requirements.
Maintained accurate and up-to-date case report forms and source documents for traceability.
Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
Prepared and maintained regulatory documents for clinical trial submissions.
Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
Optimized customer satisfaction by resolving inquiries promptly.
Served as a trusted advisor to executives providing guidance and support in strategic decision making.
Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
Maintained a professional work environment by overseeing office space planning, equipment procurement, and facility management.
Safeguarded confidential information through the implementation of strict document management protocols and secure filing systems.
Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
Boosted employee morale with the coordination of team-building events, recognition programs, and staff celebrations.
Expedited response times to stakeholder inquiries with diligent monitoring of executive correspondence channels including email, phone calls, or messages.
Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
Ensured compliance across all areas of responsibility including legal requirements or corporate policies.
Assisted executives in achieving business objectives with thorough project management support from initiation to completion.
Streamlined office operations by implementing efficient administrative processes and procedures.
Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
Monitored executive and site schedules to coordinate meetings and corporate events.
Developed monthly reports.
Spearheaded marketing initiatives.
Facilitated fast-paced and dynamic entrepreneurial environment.
Used measurements, analysis and process alternatives to arrive at best practices.
Served as executive staff liaison to several committees.
Processed employee expense reports quickly to prevent delays in payouts.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Worked with senior management to initiate new projects and assist in various processes.
Answered high volume of phone calls and email inquiries.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Screened personal and business calls and directed to appropriate party.
Upheld strict timetables by maintaining accurate, balanced calendars.
Took notes and dictation at meetings.
Created and managed office systems to efficiently deal with documentation.
Volunteered to help with special projects of varying degrees of complexity.
Filed paperwork and organized computer-based information.
Promoted team productivity by keeping supplies organized and well-stocked.
Wrote reports and executive summaries.

Graduate Coordinator/ Executive Administrator to Associate Dean

Engineering | Western University

01.2012 - 04.2014

Reestablished the Bio Medical Graduate student office after being unstaffed for 6 months
Preformed research for statistical purposes and future proposed courses
Provide high level administrative support for Associate Dean
First point of contact for Graduate office
Preparation of all correspondence
Report creation ensuring accuracy and excellent proofreading and formatting
Prepare transcript assessment and conversions for grants and financial awards
Recording secretary for numerous committees
Monitor assign and coordinate tasks and duties to department offices and coordinators to ensure timelines are met.
Cultivated partnerships with external organizations to create internship and research opportunities for graduate students.
Launched a peer mentorship program that matched incoming students with experienced peers who provided guidance throughout their academic journey.
Partnered with alumni relations teams to develop rich networks of resources for current students seeking job placements or further education opportunities.
Assisted in grant writing efforts to secure additional funding for graduate scholarships and research initiatives.
Evaluated applications from prospective students using established criteria while maintaining strict confidentiality standards throughout the process.
Served as a liaison between graduate students and academic departments, facilitating clear communication channels and resolving concerns efficiently.
Maintained accurate records of student performance data, ensuring timely reporting to relevant stakeholders.
Managed budget allocation for various graduate programs, ensuring appropriate funding distribution for maximum impact.
Implemented strategies to increase student recruiting, engagement and retention.
Guided and supported faculty and staff in development of new programs.

Bedford Financial – Administrative Partner

06.2004 - 01.2012

Fullarton Capital – Executive Assistant

01.2001 - 01.2004

Summary

Overview

Work History

Research Coordinator/Executive Administrator

Graduate Coordinator/ Executive Administrator to Associate Dean

Bedford Financial – Administrative Partner

Fullarton Capital – Executive Assistant

Education

No Degree - Good Clinical Practices Certification

No Degree - Project Management

Bachelor's Degree - Business

Skills

Howmeetjobresponsibilities

Whyidealcandidate

Whybestfit

References

Languages

Timeline

Research Coordinator/Executive Administrator

Graduate Coordinator/ Executive Administrator to Associate Dean

Bedford Financial – Administrative Partner

Fullarton Capital – Executive Assistant

No Degree - Good Clinical Practices Certification

No Degree - Project Management

Bachelor's Degree - Business

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