Sudipta Misra
Toronto,ON
Summary
Dynamic Assistant Manager with a proven track record at Domino's Pizza, excelling in team leadership and customer service. Skilled in inventory management and food safety, I consistently drove service speed and quality, achieving high customer satisfaction. My strong work ethic and adaptability ensure efficient operations during peak hours.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Domino's Pizza
09.2025 - Current
- Supervised daily store operations and supported the Store Manager during shifts
- Led and motivated team members to meet service speed, quality, and sales targets
- Coordinated kitchen and front-counter workflow to ensure smooth operations during rush hours
- Handled customer concerns professionally and ensured high customer satisfaction
- Trained new staff on food prep, order accuracy, customer service, and safety standards
- Ensured food safety, hygiene, and cleanliness following company and health regulations
- Managed cash handling, POS transactions, end-of-shift cashouts, and deposits
- Monitored inventory, restocked supplies, and assisted with deliveries and stock organization
Customer Service Representative
Domino's Pizza
02.2025 - 09.2025
- Took customer orders in-person and by phone, ensuring accuracy and speed
- Handled cash/card payments, POS transactions, and provided correct change
- Supported the pizza line by packing orders, labeling, and checking order accuracy
- Managed customer questions and complaints calmly and professionally
- Kept the front counter clean, organized, and stocked (boxes, sauces, napkins, etc.)
- Coordinated with kitchen and delivery drivers to ensure on-time orders
- Followed food safety, hygiene, and cleanliness standards always
Kitchen Assistant & Cashier
Pizza Pizza
02.2024 - 07.2024
- Prepared ingredients-sliced vegetables, grated cheese, portioned toppings
- Assisted in assembling pizzas and other menu items according to company standards
- Operated kitchen equipment like ovens, dough presses, and prep stations safely
- Maintained cleanliness of the kitchen area, including floors, counters, and equipment
- Always followed food safety and hygiene protocols
- Restocked supplies and ingredients as needed
- Assisted with receiving and organizing deliveries
- Supported team members during busy shifts to ensure smooth kitchen operations
- Greeted customer warmly and took orders in person, by phone, and visa delivery system
- Input orders accurately into the point-of-sale (POS) system
- Handled cash, debit, and credit transactions with accuracy
- Provided change, receipts, and processed refunds or adjustments when necessary
- Answered customer questions about the menu and promotions
- Maintained cleanliness and organization at the front counter and customer area
- Coordinated with kitchen staff to ensure accurate and timely order fulfillment
- Resolved basic customer complaints or escalated to a supervisor as needed
Education
Undergraduate - Accounting and Finance (Honours)
Toronto Metropolitan University
01-2029
High School Diploma -
Westfield Secondary School
06-2024
Skills
- Food preparation assistance
- Kitchen sanitation and safety
- Dishwashing and equipment cleaning
- Inventory support
- Time management
- Team collaboration
- Adaptability
- Knife handling
- Familiarity with kitchen appliances
- Safe food handling procedures
- Customer service
- Use of cleaning chemicals and sanitation procedures
- Strong work ethic
- Attention to detail
- Physical stamina
- Ability to follow instructions
- Good communication
- Cash handling
- Team leadership
- Inventory management
Availability
Saturday (Opening - Closing)
Sunday (Opening - Closing)
Tuesday (Opening - Closing)
Thursday (Opening - Closing)
Friday (Opening - Closing)
Key Competencies
Food preparation assistance, Kitchen sanitation & safety, Dishwashing & equipment cleaning, Inventory Support, Time management, Team collaboration, Adaptability, Knife Handling, Familiarity with kitchen appliances, Safe food handling procedures, Use of cleaning chemicals and sanitation procedures, Strong work ethics, Attention to detail, Physical stamina, Ability to follow instructions, Good communication
Timeline
Assistant Manager
Domino's Pizza
09.2025 - Current
Customer Service Representative
Domino's Pizza
02.2025 - 09.2025
Kitchen Assistant & Cashier
Pizza Pizza
02.2024 - 07.2024
Undergraduate - Accounting and Finance (Honours)
Toronto Metropolitan University
High School Diploma -
Westfield Secondary School