Sudha Partheeban
4519 Center Street NW,Calgery
Summary
Proven to enhance team efficiency and guest satisfaction at The Park Hotel Limited, I bring strong decision-making and customer service skills. Excelled in roles from Team Associate to Supervisor Trainee, demonstrating exceptional problem-solving abilities and a commitment to excellence. My background includes building productive teams and significantly improving service delivery standards.
Overview
7
7
years of professional experience
Work History
Team Associate
Taj Club House
10.2012 - 10.2015
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Housekeeping Associate
The Park Hotel Limited
12.2010 - 09.2012
- Assisted with inventory management for supplies and linens, ensuring sufficient stock levels at all times.
- Provided exceptional customer service by addressing guest concerns promptly and professionally.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
Supervisor Trainee Housekeeping
Hotel Swetha
04.2009 - 04.2010
- Built highly productive teams through team building, clear communication and ongoing coaching.
- Partnered with management to coach, discipline and manage employees.
- Assisted in leading each shift by delegating duties and assigning specific tasks to [Number] employees.
- Completed sales operational requirements by scheduling and assigning employees and maintaining detailed records of employee work schedules and time cards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Industrial Trainee Programme
Dolphin Hotel Limited
05.2008 - 11.2008
- Worked closely with servicers professionals to expand upon acquired training with practical knowledge.
Education
Diploma in Hotel Management One Yaear - Hotel And Resort Management
Swiss Tourism & Hotel Management College
Tamilnadu , India05.2008
Skills
- Decision-making capabilities
- Meeting facilitation
- Customer Service
- Problem-Solving
Languages
English
Professional Working
Timeline
Team Associate
Taj Club House
10.2012 - 10.2015
Housekeeping Associate
The Park Hotel Limited
12.2010 - 09.2012
Supervisor Trainee Housekeeping
Hotel Swetha
04.2009 - 04.2010
Industrial Trainee Programme
Dolphin Hotel Limited
05.2008 - 11.2008
Diploma in Hotel Management One Yaear - Hotel And Resort Management
Swiss Tourism & Hotel Management College
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