Sudeshna Chakraborty
Mississauga
Summary
Administrator & Accountant
Worked as an Office administrator and Accountant serving customers in SIP Abacus for more than 1.5 years in Kolkata, India. Over 5 years of experience of handling students and parents as middle and high school teacher and worked as a counselor. Outstanding communication skills: written, verbal, and interpersonal. Creative and artistic; strong interest and flair for the arts and fashion. Friendly, dependable, and focused on exceeding customer expectations - sincerely interested in helping customers. Strong team player, flexible, and works well in a fast-paced environment. Highly proficient in MS Office and Google based variants.
Overview
6
6
years of professional experience
1
1
Certification
Work History
High and middle school teacher & counselor
Calcutta Public School,Kolkata Barasat
03.2021 - 10.2022
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Kept classroom organized, clean and safe for students and visitors.
- Completed in-service and additional training to maintain professional growth.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Utilized various technology platforms to enhance virtual learning experiences during remote instruction periods, ensuring continued academic progress despite challenging circumstances.
- Mentored new teachers to help them acclimate to the school culture and implement effective teaching strategies.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
- Cultivated relationships with parents for complete support network.
Office administrator & Accountant
SIP Abacus
01.2019 - 01.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Edited documents to improve accuracy of language, flow, and readability.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
High and middle school teacher & counselor
K.E Carmel
11.2016 - 01.2019
- Enhanced classroom management and fostered a positive learning environment through consistent communication with students, parents, and colleagues.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
- Implemented creative assessment tools to measure student understanding and growth throughout the academic year accurately.
- Cultivated relationships with parents for complete support network.
- Worked with administrators on behavioral issues to support needs of students.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
Education
Masters in Commerce (Finance) -
India
Bachelor of Commerce (Accounts honours) -
Completed Canadian Investment Fund Course (CIFC) -
IFSE
01.2024
Skills
- Classroom Management
- Lesson Planning
- Organizational ability
- Learning Assessments
- Growth Mindset
- Parent-Teacher Communication
- Problem-solving skills
- Group leadership
- Quality education
Languages
English
Full Professional
Certification
Completed Basic computer course that includes MS Office suites.
Professional Experience
Operated a cash register, and processed cash and debit payments promptly, Increased sales and admissions of students by applying up-selling techniques and promoting new items, Responded to customer questions thoroughly and professionally, always taking the time to ensure they were comfortable and pleased with the products and service provided by our brand., Assisted customers with different queries promptly., Assisted staff members wherever necessary., Trained new staff in job responsibilities and company regulations, Helped employees troubleshoot and find solutions for problems with customers, Worked within various team environments always ensuring that operations ran smoothly and that work was being done efficiently, Organized and stocked all inventory for easy retrieval, Set up a training session for the staff, Provided customer services with queries, processing payments, organizing inventory, Maintained a healthy environment for my fellow colleagues.
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
High and middle school teacher & counselor
Calcutta Public School,Kolkata Barasat
03.2021 - 10.2022
Office administrator & Accountant
SIP Abacus
01.2019 - 01.2020
High and middle school teacher & counselor
K.E Carmel
11.2016 - 01.2019
Masters in Commerce (Finance) -
India
Bachelor of Commerce (Accounts honours) -
Completed Canadian Investment Fund Course (CIFC) -
IFSE
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