Sudesh Ghimire
Sudbury,ON
Summary
High-energy Junior Assistant experienced in producing and proofreading correspondence, reports and presentations. Meticulous and systematic execution complemented by an adaptable approach to resolving issues. Eager to take on new position with long-term potential and room for advancement.
Overview
1
1
year of professional experience
Work History
Junior IT assistant
Rijan and Sijan Suppliers
01.2020 - 02.2021
- Install and configure hardware and software, including operating systems and antivirus programs
- Maintain network system including routers, switches, and other networking equipment
- Document all repairs and activities promptly and accurately using appropriate tools and processes.
- Entered data into system and checked for errors.
- Took calls to set appointments, answer questions and resolve concerns.
- Offered technical support and troubleshot issues to enhance office productivity.
- Developed and implemented strategies to streamline office operations.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
- Maintained physical filing system and retrieved documents on request
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
Education
System Technician Diploma -
Cambrian College
Sudbury, ON04.2023
High School Diploma -
Kathmandu Model College
Kathmandu, Nepal07.2020
Skills
- Programming languages:
- Phyton, Linux
- Software development: Know how to handle Azure software, Office 365
- Technical skills: My SQL database, General configurations for networking devices
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Other skills:
- Excellent Communicator
- Good presentation skills
- Strong problem-solving skills
- Strong planning and critical thinking skills
- Pressure Handling
- Positive Attitude and Energetic
- Goal Oriented
- Group Assistance
- Client Assistance
- Troubleshoot Service Issues
- Leadership
- Mobile Devices
- Set Up Devices
- Software and Hardware Assistance
- Desktop Support
- Technical Support and Assistance
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Junior IT assistant
Rijan and Sijan Suppliers
01.2020 - 02.2021
System Technician Diploma -
Cambrian College
High School Diploma -
Kathmandu Model College
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