Suddeshna Kienno
San Jose
Summary
Detail-oriented administrative and analytical professional with extensive experience supporting operations in high-trust, regulated environments such as healthcare, education, and large-scale technology organizations. Proven ability to work independently with minimal oversight while effectively analyzing complex information and managing sensitive data with discretion. Background encompasses a diverse range of skills, including administrative support, clinical care, and generative AI data evaluation and safety testing. Strong communication, documentation, and problem-solving skills contribute to a track record of delivering results in challenging settings.
Overview
11
11
years of professional experience
Work History
Data Labeling Analyst
Rose International at Meta
Menlo Park, CA
09.2025 - Current
- Performed independent data annotation and red-teaming activities across various modalities, ensuring high-quality results, identifying weaknesses, failure modes, and safety gaps.
- Facilitated real-world and virtual action simulations through agentic red teaming techniques to enhance security assessments.
- Engaged with diverse teams to provide actionable feedback aimed at improving model safety and ensuring quality and trustworthiness.
- Conducted thorough evaluations of nuanced model behavior, focusing on sensitive and high-risk content categories to ensure compliance and safety.
- Analyzed outputs for adherence to internal risk taxonomies, focusing on violent crime, child sexual exploitation, self-harm, and other restricted domains.
- Maintained up-to-date knowledge of red-team methodologies and AI safety tools to facilitate efficient model development processes.
- Conducted safety testing workflows involving graphic and objectionable content, prioritizing safety and procedural integrity throughout the process.
Certified Nursing Assistant (CNA) – Registry
Through Registry at Different Facilities
San Jose, CA
11.2024 - Current
- Successfully completed assignments at skilled nursing and post-acute facilities including Almaden Health & Rehabilitation Center, Baywood Post-Acute, Villa Siena, and Skyline Healthcare Center.
- Delivered direct patient care across various healthcare facilities through registry-based assignments, showcasing adaptability and effective time management.
- Assisted patients with activities of daily living, including bathing, dressing, toileting, feeding, and mobility.
- Oversaw monitoring, measurement, and documentation of vital signs, ensuring timely communication of changes to licensed nursing staff.
- Facilitated patient transfers, repositioning, and mobility assistance for nursing and clinical teams.
- Ensured patient hygiene, comfort, and dignity by adhering to infection control and safety protocols.
- Provided compassionate, culturally sensitive care to diverse patient populations in dynamic clinical settings.
School Office Assistant (Sub)
Voices College Bound Academies of Morgan Hill
Morgan Hill, CA
01.2025 - 03.2025
- Assisted in resolving any issues that arose between faculty members or between faculty and students.
- Processed payments from parents for various fees associated with the school district.
- Assisted with creating documents such as letters, memos, reports, flyers.
- Sorted mail for distribution to faculty members or other staff members.
- Managed daily calendar activities including scheduling appointments and organizing meetings.
- Answered incoming calls and directed them to the appropriate staff member.
- Provided support to teachers by helping them prepare class materials or special projects.
- Entered data into computer systems accurately in order to maintain updated records of student information.
Assistant Manager
Dunkin' Donuts Franchising
Sacramento, CA
08.2023 - 08.2024
- Provided administrative support by managing scheduling and coordinating staff assignments to ensure operational coverage.
- Handled inventory management for office supplies and maintained optimal stock levels to support smooth operations.
- Assisted in scheduling appointments and ensuring effective communication between team members and management.
- Operated automated office equipment, including cash registers, and handled daily financial reports for management.
Assistant Manager
Dunkin' Donuts Franchising
Elk Grove, CA
08.2022 - 08.2024
- Documented daily production activities and created informative reports for management.
- Kept inventory within optimal levels and organized for easy accessibility.
- Created a positive work environment to meet company, state, and federal employment guidelines.
- Arranged cover for staff absences to prevent disruption to operations.
- Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation.
- Managed cash registers, balanced drawers, and prepared bank deposits.
- Kept operations smooth and professional with consistent opening, closing, and shift change task lists.
- Ensured store cleanliness and compliance with safety standards during shift hours.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Crew Member
Dunkin' Donuts Franchising
Elk Grove, CA
12.2021 - 08.2022
- Provided fast and friendly service to customers, ensuring a positive experience with every interaction.
- Prepared and served coffee, beverages, and food items according to company standards.
- Operated cash registers, processed payments, and maintained accurate cash handling procedures.
- Maintained cleanliness of the store, including dining areas, kitchen, and restrooms.
- Assisted in inventory management by restocking items and monitoring product levels.
- Followed safety, sanitation, and hygiene procedures to ensure a clean and safe working environment.
- Collaborated with team members to ensure efficient store operations during peak hours.
Administrative Manager
Alembo B.V.
Paramaribo
10.2019 - 06.2021
- Managed daily office operations, including scheduling, document processing, and communication for the executive team.
- Conducted administrative analysis to streamline workflows and improve process efficiency.
- Prepared detailed reports, correspondence, and official documents for senior management.
- Supervised staff schedules, ensuring operational coverage and minimal disruption due to absences.
- Maintained accurate records and managed office supply inventories.
- Provided technical support for office equipment and managed IT issues related to system performance.
- Handled budget tracking, financial reporting, and procurement of office supplies.
Caregiver
Verzorgingshuis Zorg en Hoop
Paramaribo, Suriname
06.2018 - 12.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
IT Administrator
Ministry of Agriculture-Animal Husbandry&Fisheries
Paramaribo
08.2019 - 12.2019
- Troubleshot technical issues and provided solutions to problems.
- Monitored system performance to ensure smooth operation.
- Managed and maintained computer systems, servers, and networks.
- Collaborated with other IT professionals during projects or problem resolution.
- Coordinated, implemented and maintained VoIP telephone systems.
- Configured routers, switches, and other network devices.
- Designed and deployed secure VPN solutions for remote access needs.
- Recommended new technologies that could enhance overall efficiency or user experience.
- Verified appropriate attention and escalation of customer problems by documenting customer impact in Zendesk.
Marketing Manager
Yokohama Trading N.V.
Paramaribo
08.2017 - 07.2019
- Oversaw numerous social media profiles for three countries.
- Analyzed past and present trends to devise recommendations for future strategies.
- Expanded social media reach using influencer partnerships on various platforms.
- Presented at staff meetings and manager meetings on marketing progress and updates.
- Created innovative marketing solutions collaborating with colleagues and senior executives.
- Conducted regular market research to identify new opportunities for growth or improvement in existing markets.
- Analyzed market trends, customer needs, and competitor data to inform marketing decisions.
- Utilized search engine optimization SEO techniques to drive organic traffic to company websites.
Medical Office Assistant
Dr. Oedit Health Foundation
Paramaribo
01.2015 - 08.2017
- Scheduled patient appointments and managed front desk operations.
- Assisted with medical recordkeeping and ensured proper documentation of patient information.
- Coordinated with healthcare providers to facilitate patient referrals and follow-ups.
- Handled insurance verification and prior authorization for medical procedures.
- Provided exceptional customer service, ensuring patient concerns were addressed promptly.
- Maintained compliance with healthcare regulations and patient confidentiality standards.
Education
CNA -
Cal Ace Nursing Academy
Milpitas, CA10-2024
Some College (No Degree) - Information Technology
Polytechnic College Suriname
ParamariboBasic Life Support (CPR And AED) -
American Heart Association
09-2024
Foundations: Data, Data, Everywhere - Google Data Analytics
Coursera
Mountain View, CA02-2023
High School Diploma -
Henry H. Hassankhan Scholengemeenschap
Suriname, Paramaribo08-2013
Skills
- Generative AI Safety & Red Teaming
- Data Annotation & Quality Evaluation
- Data Entry & Report Processing
- Certified Nurse Assistant (Licensed)
- Healthcare Administrative Support
- HIPAA Compliance & Patient Confidentiality
- Executive Support & Calendar Management
- Google Suite (Docs, Sheets, Slides, Drive, Forms)
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Scheduling & Meeting Coordination (Multi-Time Zone)
- Event Coordination & Team Building Activities
- Strong Attention to Detail & Problem-Solving
- Excellent Communication & Stakeholder Engagement
- Bilingual (Dutch-English)
Languages
English
Full Professional
Dutch
Native/ Bilingual
Hindi
Full Professional
Punjabi
Limited
Spanish
Limited
Timeline
Data Labeling Analyst
Rose International at Meta
09.2025 - Current
School Office Assistant (Sub)
Voices College Bound Academies of Morgan Hill
01.2025 - 03.2025
Certified Nursing Assistant (CNA) – Registry
Through Registry at Different Facilities
11.2024 - Current
Assistant Manager
Dunkin' Donuts Franchising
08.2023 - 08.2024
Assistant Manager
Dunkin' Donuts Franchising
08.2022 - 08.2024
Crew Member
Dunkin' Donuts Franchising
12.2021 - 08.2022
Administrative Manager
Alembo B.V.
10.2019 - 06.2021
IT Administrator
Ministry of Agriculture-Animal Husbandry&Fisheries
08.2019 - 12.2019
Caregiver
Verzorgingshuis Zorg en Hoop
06.2018 - 12.2020
Marketing Manager
Yokohama Trading N.V.
08.2017 - 07.2019
Medical Office Assistant
Dr. Oedit Health Foundation
01.2015 - 08.2017
Some College (No Degree) - Information Technology
Polytechnic College Suriname
Basic Life Support (CPR And AED) -
American Heart Association
Foundations: Data, Data, Everywhere - Google Data Analytics
Coursera
High School Diploma -
Henry H. Hassankhan Scholengemeenschap
CNA -
Cal Ace Nursing Academy