Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SUDARSHAN BALASUBRAMANIAN

Calgary,AB

Summary

Dynamic and result-oriented Customer Service Professional with a distinguished record of delivering exemplary customer experiences and fostering enduring client relationships. Equipped with exceptional problem-solving acumen, advanced communication skills, and a proactive approach to resolving challenges. Adept at leveraging cutting-edge CRM tools to enhance operational efficiency, drive customer loyalty, and achieve organizational objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Mobil
Calgary, AB
01.2023 - 05.2025
  • Delivered exceptional customer service by assisting customers with fuel purchases and inquiries.
  • Managed cash register operations, processing payments and maintaining accurate sales records.
  • Monitored inventory levels and restocked merchandise to ensure operational efficiency.
  • Resolved customer complaints effectively, fostering high levels of satisfaction and loyalty.

Store Associate

Seven Eleven
Calgary, AB
09.2022 - 01.2023
  • Processed cash, card, and digital payments accurately using Point of Sale (POS) system.
  • Managed online orders by picking, packing, and preparing for timely delivery or pickup.
  • Adhered to safety protocols and company policies during transactions and stock monitoring.
  • Ensured product freshness through proper stock rotation and organization within freezer.

Education

M.ENG - CHEMICAL AND PETROLEUM

UNIVERSITY OF CALGARY
Calgary, AB
05-2024

Skills

  • Cash Handling
  • Customer Service
  • Point of Sale (POS) Systems
  • Time Management
  • Communication Skills
  • Inventory Control
  • Inbound Call Management
  • Merchandising Trends
  • Microsoft Office
  • Microsoft Excel
  • CRM Software
  • Flexible Schedule
  • Teamwork and Collaboration
  • Leadership
  • Interpersonal Skills
  • Data Entry

Certification

  • WHMIS Safety Training
  • Occupational Hazard & Safety Training

Timeline

Sales Associate

Mobil
01.2023 - 05.2025

Store Associate

Seven Eleven
09.2022 - 01.2023

M.ENG - CHEMICAL AND PETROLEUM

UNIVERSITY OF CALGARY
SUDARSHAN BALASUBRAMANIAN