Sucel Fernandez
Ottawa,ON
Summary
Bilingual professional fluent in Spanish and English. Adept at keeping original emotion, style, and content of messages. Well-versed in cultural context of conversations.
Overview
4
4
years of professional experience
Work History
Interpreter
Ottawa Language Access
06.2023 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide the best service possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Developmental Services Worker
Spark Lifecare
03.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across weekends and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Skills Trainer
SCE Lifeworks
05.2019 - 06.2022
- Set positive example for students by providing high-quality, efficient service.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Mentored students to improve work performance and customer service.
- Analyzed training requirements of students to identify areas for improvement, work barriers and provide resources.
Education
Core Community Interpreter Training - Interpretation
Ottawa Newcomer Health Centre
Ottawa, ON05.2023
Honours Diploma - Disability And Community Support
Red River College of Applied Arts, Science And Technology
Winnipeg, MB06.2019
Bachelor of Arts - Psychology
University of Havana
Havana, Cuba07.2004
Skills
- Relationship Building
- Interpersonal Communication
- Client Support
- Spanish native and English Fluency
- Critical Thinking
- Confidential Information Protection
- Attention to Detail
Accomplishments
- Supervised team of [Number] staff members.
Languages
Spanish
Native or Bilingual
English
Full Professional
Additional Information
Medical Terminology - St John Ambulance June, 2023
Continued Competences Programs for Interpreters-MCIS Language Solutions
- Interpreting for LGBTQIA* Newcomers
- Interpreting for Survivors of Human Trafficking and Sexual Violence
- Anti-oppression Training for Language Professionals
- Secondary Trauma and Fostering Wellness for Interpreters
- Interpreting for Partner Assault Response Program
Timeline
Interpreter
Ottawa Language Access
06.2023 - Current
Developmental Services Worker
Spark Lifecare
03.2023 - Current
Skills Trainer
SCE Lifeworks
05.2019 - 06.2022
Core Community Interpreter Training - Interpretation
Ottawa Newcomer Health Centre
Honours Diploma - Disability And Community Support
Red River College of Applied Arts, Science And Technology
Bachelor of Arts - Psychology
University of Havana
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