Subrina Sutton
SANTAROSA
Summary
Outgoing crafter with strong consultative sales techniques and several years of experience in setting. Demonstrated in-depth knowledge of seasonal design and arrangements, availability and cost-effective pricing. Exploring opportunities to grow and contribute to dynamic organization.
Overview
26
26
years of professional experience
Work History
Paper Florist
Crafty creative fusion
SANTAROSA
01.2021 - Current
- Designed custom paper floral arrangements for various events and occasions.
- Collaborated with clients to understand their vision and preferences.
- Managed inventory of supplies, and materials for events.
- Took photographs of completed floral arrangements for promotional purposes.
Driver
Uber And Lyft
SANTAROSA
06.2019 - 01.2021
- Navigated city routes efficiently while ensuring passenger safety and comfort.
- Communicated effectively with passengers regarding trip details and estimated arrival times.
- Maintained cleanliness and organization of vehicle interior for a pleasant experience.
- Managed multiple ride requests simultaneously using Uber and Lyft applications.
- Provided timely customer support through in-app messaging for inquiries or concerns.
Assistant Store Manager
Limited Too
SANTAROSA
01.2004 - 01.2007
- Assisted in managing daily store operations and team performance.
- Trained staff on customer service techniques and sales strategies.
- Coordinated inventory management and merchandise display standards.
- Oversaw scheduling to ensure adequate coverage during peak hours.
- Developed team communication methods to improve collaboration and efficiency.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Sales Associate
Charlotte Russe
SANTAROSA
01.2003 - 01.2004
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and styling advice.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized sales floor and ensured merchandise was visually appealing.
- Collaborated with team members to achieve sales goals and improve service.
- Restocked shelves to maintain sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Walmart
Rohnert Park
01.2000 - 08.2001
- Assisted customers with product selection and styling advice.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service.
- Maintained organized sales floor and ensured merchandise was visually appealing.
- Restocked inventory and monitored stock levels throughout the day.
Education
Polytechnic High School
North Hollywood, CASkills
- Paper Floral design
- Seasonal displays
- Event planning
- Inventory management
- Photography skills
- Customer consultation
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Creativity
Languages
English
Professional
Spanish
Professional
Timeline
Paper Florist
Crafty creative fusion
01.2021 - Current
Driver
Uber And Lyft
06.2019 - 01.2021
Assistant Store Manager
Limited Too
01.2004 - 01.2007
Sales Associate
Charlotte Russe
01.2003 - 01.2004
Sales Associate
Walmart
01.2000 - 08.2001
Polytechnic High School