Subramanya Srinivasu Kuruganti

• Built and maintained relationships with new and existing clients
while providing high level of expertise.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Monitored customer feedback and generated reports to identify areas of improvement.
• Maintain high level of professionalism, patience and efficiency in minimizing customer dissatisfaction and increase customer loyalty.
• Performing regular competitor and market surveys.
• Proficient computer skills including Microsoft Word, Microsoft Excel & PowerPoint.

• Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.

• Supplying the sales team and senior management with performance data.
• Proactively scouting for new business opportunities.
• Can communicate ideas and information to others in an
understandable manner to ensure satisfaction of service.
• Team worker, able to work independently with minimal supervision.
• Flexible regarding working hours.