Dedicated and customer-focused food service professional with 4 years of experience in food service roles. Proven ability to deliver exceptional service in high-volume settings. Eager to contribute strong customer service skills, food handling expertise, and a positive attitude to the team.
• Managing the orders and stock inventory.
• Successfully supervising 18 staff with the prep work and delivery of good quality food.
• Complying with the BC Food Safe rules and regulations.
• Always managing the safety of the staff, making sure they wear proper equipment to avoid any workplace injury.
• Proper cleanliness is maintained during food preparation.
• Managing the weekly and monthly inventory.
• Manages the labor costs, food costs, and waste expenses.
• Helping with handling the customers during rush hours, catering to their needs, and providing them with utmost customer satisfaction.
• Complying with the Union rules and covering for the staff as required by the operational rules.
• Handling the office administrative tasks, such as paying the invoices, and scheduling the staff according to their availability.
Customer Service Excellence
Strong leadership and team building skills
Strategic Planning and problem solving skills
Proficient in food safety and sanitation practices
Multitasking in fast paced Environments
POS systems and cash handling
Menu Knowledge and upselling
Knowledgeable in inventory management and cost control