Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
Timeline
Generic

Subin Kang

Moncton,NB

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Cosmopawlitan
02.2024 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Security Guard

Shadow Security Guard
05.2023 - 02.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Sale Associate

Zara
01.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Barista

Starbucks
10.2018 - 01.2023
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Florist

Flowers on bay
09.2021 - 02.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.

Education

Associate of Arts - Broadcasting Television

Fanshawe College
London, ON
05.2018

High School Diploma -

Moncton High School
Moncton, NB
06.2015

Skills

  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Patrolling
  • Workplace Safety
  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Flower arranging
  • Sales and service-oriented
  • Customer Service-Oriented
  • Problem-Solving
  • Outgoing Personality

Additional Information

When I was study in Fanshawe college, I was President of SKAF (South Korea Association of Fanshawe). Main role was creating school event and join FSU ( Fanshawe Student Union) also responsibility to care and help Korean student.

Languages

Korean
Native or Bilingual
English
Native or Bilingual
French
Elementary

Certification

Emergency First Aid & CPR/AED Level C


Ontario Security Guard License


New brunswick Security Guard License

Timeline

Receptionist

Cosmopawlitan
02.2024 - 05.2024

Security Guard

Shadow Security Guard
05.2023 - 02.2024

Sale Associate

Zara
01.2023 - 05.2023

Florist

Flowers on bay
09.2021 - 02.2022

Barista

Starbucks
10.2018 - 01.2023

Associate of Arts - Broadcasting Television

Fanshawe College

High School Diploma -

Moncton High School

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Subin Kang