Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Subin Chirayal Manikuttan

Vancouver

Summary

Professional with strong track record in managing and enhancing customer experiences. Skilled in project management, strategic planning, and stakeholder engagement. Known for effective team collaboration and flexibility in adapting to changing needs. Driven by results-oriented approach, with focus on delivering impactful outcomes and fostering productive work environment.

Marketing professional prepared to drive impactful content strategies and campaigns. Adept at creating engaging content that aligns with brand messaging and enhances customer experience. Focused on fostering team collaboration and achieving measurable results through adaptability and creative problem-solving. Skilled in SEO, content creation, and data-driven decision-making.

Overview

6
6
years of professional experience

Work History

Assistant Tech Experience Manager

London Drugs Pvt Ltd
04.2024 - Current
  • Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.
  • Maintained thorough understanding of industry trends allowing early identification of potential opportunities or challenges.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Trained new personnel regarding company operations, policies and services.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Managed high-volume recruitment projects while maintaining excellent candidate experiences throughout the hiring process, resulting in improved offer acceptance rates.

Tech Merchandising Manager

London Drugs Pvt Ltd
08.2023 - 04.2024
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Implemented loss prevention measures that reduced shrinkage rates significantly without compromising customer service quality or store aesthetics.
  • Increased sales by developing and implementing successful merchandising strategies.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Optimized store layouts for maximum efficiency, enhancing the shopping experience for customers.

Tech Specialist

London Drug
05.2022 - Current
  • Assessed business requirements to create focused solutions.
  • Improved systems with addition of new features and infrastructure.
  • Recommended technology upgrades to improve client security.
  • Oversaw pre-deployment IT testing of new systems prior to migration planning.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Researched developing trends to stay updated with new ideas and marketing practices.

Senior Sales Executive / Creative Head

T-Mobile
06.2021 - 02.2022
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Managed digital marketing initiatives in accordance with consumer targets and needs.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Onboarded new employees with training and new hire documentation.
  • Directed marketing campaigns for increased brand visibility and recognition with strategic planning and execution.
  • Streamlined editorial processes by developing a centralized content calendar for better coordination among team members.
  • Increased website traffic through the development and promotion of engaging blog posts, articles, and social media content.

Digital Manager

Decathlon Sports India Pvt. Ltd.
02.2019 - 02.2021
  • Administered marketing calendar and posted new content to coincide with new product and service releases.
  • Worked cross-functionally with various departments on projects.
  • Analyzed and reported digital campaign performance with focus on program optimization.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Cultivated customer loyalty to enhance retention by delivering outstanding service.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Worked with various departments to align branding with corporate standards and strategies.
  • Designed and implemented digital, web and social strategies to align with client business goals.

Education

MBA - Marketing Management And Research

University Canada West
03.2024

BBA - Administration

Institute of Management Studies
Noida

Skills

  • Calculating ROI
  • Cold calling skills
  • Project Management
  • Content marketing
  • Marketing strategy
  • Revenue Generation
  • Social media expert
  • Merchandising operations
  • Relationship building
  • Social media coordination
  • Development Activities
  • Sales Promotion

Additional Information

  • Bagged first prize in the north zone for Shiamak Davar dance competition.
  • Represented college for National Level Youth Cultural program 2018 in Dehradun.
  • Participated in and won Adidas Uprising Football Tournament in 2017.
  • Awarded with Best Sports Person of the Year for three consecutive years from 2016-to 2018 from IM Noida.
  • Awarded as the best photographer across various events during the tenure of 2016-2019 Represented college in World Business Fair 2018 in Dehradun.
  • Master of Ceremony for major events in IMS Noida.

Accomplishments

  • Grew social media audience 55% through grassroots marketing plans incorporating social media campaigns.
  • Supervised team of 10 staff members.
  • Achieved 100% growth by completing merchandising with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved safety and security points on showroom which led to 100% growth in the zone.

Timeline

Assistant Tech Experience Manager

London Drugs Pvt Ltd
04.2024 - Current

Tech Merchandising Manager

London Drugs Pvt Ltd
08.2023 - 04.2024

Tech Specialist

London Drug
05.2022 - Current

Senior Sales Executive / Creative Head

T-Mobile
06.2021 - 02.2022

Digital Manager

Decathlon Sports India Pvt. Ltd.
02.2019 - 02.2021

MBA - Marketing Management And Research

University Canada West

BBA - Administration

Institute of Management Studies
Subin Chirayal Manikuttan