Subhira Bhola
Student
Oshawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Store Manager
Baniya Indian Grocery
12.2021 - 04.2022
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Evaluated suppliers to maintain cost controls and improve operations.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
S Bhola Jewellers
Delhi, India
01.2021 - 11.2021
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Customer Service Representative
S Bhola Jewellers
Delhi, India
05.2019 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
Education
Diamond Graduate -
International Gemological Institute
Surat, Gujarat, India 09.2019 - 12.2019
Advanced Diploma - Business Management (Finance)
Durham College
Oshawa, ON 01.2022 - Current
Skills
Team leadership and coaching
undefinedTimeline
Advanced Diploma - Business Management (Finance)
Durham College
01.2022 - Current
Store Manager
Baniya Indian Grocery
12.2021 - 04.2022
Store Manager
S Bhola Jewellers
01.2021 - 11.2021
Diamond Graduate -
International Gemological Institute
09.2019 - 12.2019
Customer Service Representative
S Bhola Jewellers
05.2019 - 01.2021
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