SUBHASHREE KANNIYAPPAN

Client : Capital One,USA

Tools / Technologies

• Peregrine,Control M,HPSM,OM,Abinitio ETL, HP-UX,Linux, Teradata

Project Description

• IPS DDE stands for Integrated Production Support Data Distribution Environment
• It is one of the services provided by Capital one to provide continuous and predictable business application performance that consistently meets the expectations of the customer

This project deals with

• Standardizing application production support across all of Capital One business applications
• Institutionalizing the processes that are continuously improved and optimized by process action teams
• Providing heavy emphasis on preventive measures
• Preparing response strategies for quick resolution of breakdowns

Responsibilities

• Debugging the UNIX script failures which run in production servers, and if not in the scope, escalating to the next Level
• UNIX skills including shell scripting and similar system programming
• Gathering Customer requirements on a periodical basis
• Troubleshooting and successful closure of Severity tickets adhering to Service Level Agreements (SLA s) as agreed with the client
• Strong interpersonal and communication skills with good problem-solving attitude
• Improving and refining the existing process and generating reports detailing the performance metrics
• Sending Daily/Weekly/Monthly incident Review reports to the customer
• Documenting existing/new processes and Ctrl-M jobs
• Periodically monitoring File system Utilization of the Unix Servers which are used by different applications and performing disk clean up activity when the threshold limit exceeds
• Performing break fix activities incase of any breakdown is process
• Controlling Data distribution environment which is file flow area among vendors
• Documenting the root cause analysis and trend analysis in breakdown periods
• Carryout out work order request for the Client Users

Tool Used: SOFTWARE SERVER INTEGRATION SERVICES(SSIS)

Project Description

“Buddhi Insure – An ETL Process”

ETL process using SSIS package development, business object reports and documentation

Responsibilities

• Trainee role for final year project that includes database design and development,
• Built databases and table structures for web applications.
• Worked closely with peers to identify issues and provide suitable resolutions.