Subhan Omar
Vancouver,BC
Summary
Accurate and attentive group leader with strong recordkeeping, problem-solving, and business management skills. Versatile in office management, planning, and marketing, with a background in managing administrative teams and supporting senior management. Provides operational support to leadership. Expert in team leadership, planning, and organization. Equips employees to handle daily functions and meet customer needs independently. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fire Safety Advisor
Canadian Coastal Health Fire Safety
08.2022 - Current
- Improved overall safety culture by delivering engaging presentations on fire safety topics at conferences and workshops.
- Reduced the risk of fires by identifying potential hazards and recommending corrective actions to facility management teams.
- Educated clients on best practices in fire protection and prevention to reduce the likelihood of incidents occurring within their facilities.
Credit Card Specialist
Royal Bank Of Canada
07.2022 - Current
- Built strong relationships with customers to increase retention and loyalty.
- Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
- Conducted thorough credit analysis on potential clients, ensuring responsible lending decisions were made based on established guidelines.
Customer Account Specialist
Shaw Communications Inc
10.2020 - 05.2022
- Conducted regular account reviews with clients to assess satisfaction levels and identify areas for improvement.
- Used various software systems to keep accurate records pertaining to inventory and account notes.
Account Executive Consultant
Rogers Communications
09.2018 - 08.2020
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
Child Care Specialist
YMCA Of Greater Vancouver
04.2015 - 06.2018
- Organized fun field trips that enriched children''s educational experiences outside of the classroom setting.
- Implemented positive discipline techniques to manage challenging behaviors effectively.
- Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
Administrative Clerk
YMCA Of Greater Vancouver
04.2015 - 06.2018
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Recreational Lead
YMCA Of Greater Vancouver
04.2015 - 06.2018
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Scheduled events in recreation facilities and monitored facility conditions.
- Ensured compliance with safety regulations for all activities offered through diligent monitoring and routine inspections of facilities and equipment.
Assistant Manager
Browns Shoes
03.2013 - 02.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored team members to enhance professional development and accountability in workplace.
Supervisor
Perfume Club
01.2010 - 03.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma -
South Hill Education Centre
Vancouver, BCNo Degree - HR Management
British Columbia Institute of Technology
Burnaby, BC03.2025
Skills
- Smoke Control Systems
- Fire Alarm Systems
- Fire Risk Assessment
- Staff Management
- Program Management
- Logistics Support
- Complex Problem-Solving
- Training and Development
- Office Administration
- Team Building
- Policies and Procedures
- Priority Management
- Activity Planning
- Multilingual
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Urdu
Native or Bilingual
Certification
- First Aid CPR Level C & AED
- Fire Safety Prevention
- Fire Safety Systems
Timeline
Fire Safety Advisor
Canadian Coastal Health Fire Safety
08.2022 - Current
Credit Card Specialist
Royal Bank Of Canada
07.2022 - Current
Customer Account Specialist
Shaw Communications Inc
10.2020 - 05.2022
Account Executive Consultant
Rogers Communications
09.2018 - 08.2020
Child Care Specialist
YMCA Of Greater Vancouver
04.2015 - 06.2018
Administrative Clerk
YMCA Of Greater Vancouver
04.2015 - 06.2018
Recreational Lead
YMCA Of Greater Vancouver
04.2015 - 06.2018
Assistant Manager
Browns Shoes
03.2013 - 02.2015
Supervisor
Perfume Club
01.2010 - 03.2013
High School Diploma -
South Hill Education Centre
No Degree - HR Management
British Columbia Institute of Technology
Similar Profiles
John CaseyJohn Casey
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
SUDIP BISWASSUDIP BISWAS
Senior Non Commissioned Officer at HRM, FIRE SAFETY AND AEROSPACE SAFETYSenior Non Commissioned Officer at HRM, FIRE SAFETY AND AEROSPACE SAFETY
Wendy Chin Si QiWendy Chin Si Qi
Flight Dispatcher at Canadian Aviation College, Island Coastal AviationFlight Dispatcher at Canadian Aviation College, Island Coastal Aviation
Qianyu ChenQianyu Chen
UBtheChange Student Activator at UBC Center For Community Engaged LearningUBtheChange Student Activator at UBC Center For Community Engaged Learning
Sanjay DobariyaSanjay Dobariya
Office Manager at Ravani Infrastructures Pvt Ltd.Office Manager at Ravani Infrastructures Pvt Ltd.