Sual Castrejon
San Miguel
Summary
Dynamic Produce Manager at PAQ Inc. with a proven track record in inventory management and employee training. Enhanced sales through strategic visual merchandising and promotional planning, while fostering strong vendor relations. Committed to quality control and waste reduction, driving a culture of excellence and team collaboration in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Produce Manager
PAQ inc
Paso Robles
04.2012 - Current
- Received produce deliveries and unloaded produce.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided clear, attractive and consistent signage.
- Built relationships with vendors through frequent communication regarding orders and shipments.
- Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
- Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Conducted performance evaluations and recommended pay increases within department's budget.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Participated in quarterly inventory counts and conducted inventories.
- Established relationships with local farmers and suppliers to secure high-quality organic fruits and vegetables at reasonable prices.
- Assisted customers with produce questions and special orders.
Education
High School Diploma -
Michoacan Highschool
Mexico06-2000
Skills
- Inventory management
- Visual merchandising
- Employee training
- Customer service
- Financial reporting
- Vendor relations
- Quality control
- Team building
- Time management
- Promotional planning
- Display creation
- Ordering procedures
- Produce trimming
- Produce management
- Waste reduction
- Product merchandising
- Purchasing and planning
- Inventory counting
- Department supervision
- Department leadership
- Schedule management
Languages
Spanish
Professional
Timeline
Produce Manager
PAQ inc
04.2012 - Current
High School Diploma -
Michoacan Highschool
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