Su Xu
Ottawa,Canada
Overview
4
4
years of professional experience
Work History
Assistant General Manager (Previously Leasing & Resident Representative)
Campus Living Center
01.2022 - 02.2025
- Performed daily operations and addressed residents’ requests, including maintenance prioritization, housekeeping, and safety compliance, resulting in a 10% improvement in residential satisfaction.
- Provided comprehensive walk-in and virtual tours, clearly explaining unit features and community amenities, and boosted lease signings by over 10 units, resulting in a higher occupancy rate.
- Planned and executed social events, including Trivia Night, Yoga Classes, and partnerships with local food retailers, increasing tenant engagement by up to 60%.
Junior Analyst
Innovation, Science and Economic Development Canada
09.2022 - 12.2022
- Provided professional guidance on diverse topics to enhance human resource initiatives, improving employee engagement and organizational compliance.
- Developed websites to enhance career development opportunities for Government of Canada employees, improving the infrastructure of professional resources and tools.
- Managed and participated in The Official Languages Programs, delivering hybrid language training across the National Capital Region and Canada to enhance bilingual proficiency among employees.
Research Analyst
Voyage Career
05.2021 - 08.2021
- Conducted portfolio management and job matching, customizing strategies based on professional backgrounds and skill sets to enhance employments prospects for over 30 clients.
- Developed and maintained a real-time job tracker dashboard that monitor over 3,000 job opportunities across 400+ international companies.
- Curated and distributed a weekly newsletter to over 1,000 candidates, providing targeted employment insights and industry trends to improve candidate competitiveness.
English Tutor
Shanghai Sunshine Kindergarten
05.2021 - 08.2021
- Developed and prepared weekly course materials for three classes from Grades 1-3, adjusting content to meet learning objectives.
- Provided detailed feedback to parents after each class, communicating children’s learning progress to enhance parental engagement.
- Maintained the supportive and secure learning environment to guarantee children’s safety and satisfaction.
Education
Masters of Education - Societies, Cultures And Languages
University of Ottawa
Ottawa, Ontario08-2026
Honours BSocSc - International Development and Globalization
University of Ottawa
Ottawa, ON12.2023
Skills
- Staff management
- Operations management
- Staff development
- Sales techniques
- Team leadership expertise
- Customer relationship management (CRM)
Timeline
Junior Analyst
Innovation, Science and Economic Development Canada
09.2022 - 12.2022
Assistant General Manager (Previously Leasing & Resident Representative)
Campus Living Center
01.2022 - 02.2025
Research Analyst
Voyage Career
05.2021 - 08.2021
English Tutor
Shanghai Sunshine Kindergarten
05.2021 - 08.2021
Masters of Education - Societies, Cultures And Languages
University of Ottawa
Honours BSocSc - International Development and Globalization
University of Ottawa