Su Xu
Ottawa,Canada
Overview
4
4
years of professional experience
Work History
Assistant General Manager (Previously Leasing & Resident Representative)
Campus Living Center
Ottawa, ON
01.2022 - 02.2025
- Performed daily operations and addressed residents’ requests, including maintenance prioritization, housekeeping, and safety compliance, resulting in a 10% improvement in residential satisfaction.
- Provided comprehensive walk-in and virtual tours, clearly explaining unit features and community amenities, and boosted lease signings by over 10 units, resulting in a higher occupancy rate.
- Planned and executed social events, including Trivia Night, Yoga Classes, and partnerships with local food retailers, increasing tenant engagement by up to 60%.
Junior Analyst
Innovation, Science and Economic Development Canada
Ottawa, ON
09.2022 - 12.2022
- Provided professional guidance on diverse topics to enhance human resource initiatives, improving employee engagement and organizational compliance.
- Developed websites to enhance career development opportunities for Government of Canada employees, improving the infrastructure of professional resources and tools.
- Managed and participated in The Official Languages Programs, delivering hybrid language training across the National Capital Region and Canada to enhance bilingual proficiency among employees.
Research Analyst
Voyage Career
Shanghai, CHN
05.2021 - 08.2021
- Conducted portfolio management and job matching, customizing strategies based on professional backgrounds and skill sets to enhance employments prospects for over 30 clients.
- Developed and maintained a real-time job tracker dashboard that monitor over 3,000 job opportunities across 400+ international companies.
- Curated and distributed a weekly newsletter to over 1,000 candidates, providing targeted employment insights and industry trends to improve candidate competitiveness.
English Tutor
Shanghai Sunshine Kindergarten
Shanghai, CHN
05.2021 - 08.2021
- Developed and prepared weekly course materials for three classes from Grades 1-3, adjusting content to meet learning objectives.
- Provided detailed feedback to parents after each class, communicating children’s learning progress to enhance parental engagement.
- Maintained the supportive and secure learning environment to guarantee children’s safety and satisfaction.
Education
Masters of Education - Societies, Cultures And Languages
University of Ottawa
Ottawa, Ontario08-2026
Honours BSocSc - International Development and Globalization
University of Ottawa
Ottawa, ON12.2023
Skills
- Staff management
- Operations management
- Staff development
- Sales techniques
- Team leadership expertise
- Customer relationship management (CRM)
Timeline
Junior Analyst
Innovation, Science and Economic Development Canada
09.2022 - 12.2022
Assistant General Manager (Previously Leasing & Resident Representative)
Campus Living Center
01.2022 - 02.2025
Research Analyst
Voyage Career
05.2021 - 08.2021
English Tutor
Shanghai Sunshine Kindergarten
05.2021 - 08.2021
Masters of Education - Societies, Cultures And Languages
University of Ottawa
Honours BSocSc - International Development and Globalization
University of Ottawa