Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Disclaimer
Disclaimer
Open To Work
Hi, I’m

SHIVA PRASAD SRIUPPALA

Calgary,AB
SHIVA PRASAD SRIUPPALA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Line CookSr. Assoc-Technical SupportExecutiveSr. Associate – Customer SupportOffice Assistant

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Calgary, AB
Open to relocation: Yes

Minimum Desired Compensation

$45000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave

Summary

To get experience in a stimulating and demanding work environment where I may
absorb technical knowledge and expand my skill set for the benefit of the company.

Overview

8
years of professional experience
2
years of post-secondary education

Work History

The Keg Steakhouse & Bar
Calgary, AB

Line Cook
09.2023 - Current

Job overview

  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Collaborated with team members to streamline food service processes and improve efficiency.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Tech Mahindra

Sr. Assoc-Technical Support
11.2022 - 04.2023

Job overview

  • I was hired by Tech Mahindra Limited as Sr Asso-technical support for Verizon, I worked in this company In a process called Verizon which is American Telecommunications Corporation It is a chat process in which I manage many chats from different clients for varied reasons The clients initiate the discussions regarding their current cellular plan and want to upgrade or downgrade.

24/7.ai

Executive
10.2021 - 07.2022

Job overview

  • I started as a customer service executive for incoming calls for an American company named Best Buy, a multinational consumer electronics retailer My responsibilities included working with American customers This continued for 6 months at Best Buy, and I was very good at interacting with clients and making every effort to resolve our client's issues or concerns on the first call My performance was appreciated, and I was later moved into another process called 'Sears Parts Direct.' During this time, I sold components for major brand home appliances such as Kenmore, Whirlpool, and LG and outdoor equipment such as lawnmowers and lawn tractors for craftsman items Our primary responsibility is to identify the part the client needs and seeks, hunt up the correct model and part number, and sell it Unfortunately, this process was ramped down, so I worked for this company from October 2021 to July 2022.

Innovative Retail Concept Pvt Ltd
India

Sr. Associate – Customer Support
01.2019 - 08.2021

Job overview

  • worked in innovative retail concept pvt ltd better known as big basket which is india's no 1 in online grocery shopping as sr associate – customer support and operation mail handling and taking action as per the mail information sent by the hub manager or operation controller issues related to the customer-placed orders, includes the request for any order modification or cancellation of orders.

Varistha Infracon Pvt Ltd

Office Assistant
06.2017 - 12.2018

Job overview

  • worked in a real estate company as an office assistant on a contract basis coordinating the customers at the venture site visits and explaining to them about the venture details and surrounding development and the importance of coordinating with directors and general managers at the office and site visits and supporting the related information on ventures with proper updated layouts documents and price tags visit the bank to deposit cheques and cash and collect the payment and other office-related work.

Aegis Pvt Ltd
India

Customer Care Executive
05.2015 - 12.2016

Job overview

  • customer care executive in aegis pvt ltd for the process of act fibernet inbound calls for 1 year 8 months which is india's leading broadband service provider, handle the customer's calls regarding the query, request, and complaints, provide them with the good satisfying resolution and also assisted with the escalation.

Education

Southern Alberta Institute of Technology
Calgary, AB

Post Graduation Diploma from Supply Chain Management
04.2024

Osmania University
India

MBA from Finance
11.2021 - 08.2023

Skills

  • FORKLIFT CERTIFIED IN COUNTER BALANCE
  • COMPUTER SKILLS
  • MS OFFICE
  • MS EXCEL
  • PPT
  • WORD
  • TYPING LOWER HAND
  • Power BI

Languages

English
Full Professional

Timeline

Line Cook

The Keg Steakhouse & Bar
09.2023 - Current

Sr. Assoc-Technical Support

Tech Mahindra
11.2022 - 04.2023

Osmania University

MBA from Finance
11.2021 - 08.2023

Executive

24/7.ai
10.2021 - 07.2022

Sr. Associate – Customer Support

Innovative Retail Concept Pvt Ltd
01.2019 - 08.2021

Office Assistant

Varistha Infracon Pvt Ltd
06.2017 - 12.2018

Customer Care Executive

Aegis Pvt Ltd
05.2015 - 12.2016

Southern Alberta Institute of Technology

Post Graduation Diploma from Supply Chain Management

Disclaimer

I do at this moment solemnly declare that the particulars furnished above are true and complete to the best of my knowledge.

Disclaimer

I do at this moment solemnly declare that the particulars furnished above are true and complete to the best of my knowledge.

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