Installation, inspection, and testing mainly of fire monitoring, and security systems and on occasion intercom, access control, CCTV, and nurse call systems
Self-managed with organization, and coordination of system inspections
Provided training, technical support, and problem solving with customers, and technicians
Sales experience with contract renewals, system upgrades, and installations
CENTRAL MONITORING STATION OPERATOR
Fire Monitoring of Canada Inc
04.1997 - 10.2002
Monitored and responded to a variety of fire, and security signals in a 24/7 ULC monitoring station
Operated several different monitoring automation systems software programs
Effective communication with customers and providing technical support with high a volume of calls
Education
Human Relations Diploma -
Niagara College of Applied Arts & Technology
Skills
Customer service, communication, work ethic, detail oriented, organized, and trouble shooting skills
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Certification
CFAA Certification - Canadian Fire Alarm Association