Stuart May
Edmonton,AB
Summary
Dynamic and results-oriented professional with extensive experience at Dollar Tree, adept in inventory control and multitasking. Excelled in enhancing store efficiency and sales through strategic merchandise displays and inventory management. Proven track record in mentoring staff and improving customer satisfaction, leveraging strong organizational skills and Microsoft Office Suite proficiency.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
04.2021 - Current
- Assisted with training staff on all internal operational functions.
- Tracked daily operational activities such as store expenses, payroll records.
- Updated records related to sales, customer feedback, and inventory.
- Created work schedules to maintain top-quality customer service and lower labor costs.
- Taught loss prevention practices and policies to minimize shrink.
- Organized team meetings, trainings and provided feedback on performance.
- Coordinated with manager to set specific and actionable goals based on established KPIs.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Built employee knowledge with training and mentoring.
- Assisted in recruiting process, hiring and retaining top talent.
- Ensured compliance with all store policies and procedures.
Grocery Clerk
Sobeys
07.2019 - 08.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
Cast Member
Cineplex Entertainment
04.2018 - 09.2018
- Implemented problem-solving skills when addressing unexpected challenges or changes within workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to enjoyable atmosphere for guests.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Resolved guest concerns in timely manner, demonstrating commitment to excellent customer service.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
Retail Sales Associate
Red Claw Gaming
01.2016 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean and organized store environments, enhancing overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Supported store management in planning and executing seasonal promotions and sales events.
Grocery Service Clerk
Thrifty Foods
06.2005 - 07.2014
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in timely fashion.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
- Actively participated in team meetings, offering valuable feedback on ways to improve overall performance.
Education
Bachelor of Arts - Film Studies
University of Alberta
Edmonton, AB03.2020
Skills
- Inventory Control
- Microsoft Office Suite
- Multitasking and Organization
- Payroll Management
- Documentation And Reporting
- Schedule Management
- Records Maintenance
Additional Information
References provided upon request.
Timeline
Assistant Store Manager
Dollar Tree
04.2021 - Current
Grocery Clerk
Sobeys
07.2019 - 08.2021
Cast Member
Cineplex Entertainment
04.2018 - 09.2018
Retail Sales Associate
Red Claw Gaming
01.2016 - 08.2017
Grocery Service Clerk
Thrifty Foods
06.2005 - 07.2014
Bachelor of Arts - Film Studies
University of Alberta
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