Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stu Dsouza

Mississauga,Ontario

Summary

Reliable Shift Supervisor bringing 16 years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.

Overview

17
17
years of professional experience

Work History

Shift Supervisor

4D Protection
Mississauga, Ontario
09.2006 - Current
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files.
  • Provided security team leadership and contributed to on-call duties.
  • Investigated security breaches and took appropriate measures to minimize damage.
  • Developed and implemented training procedures for newly hired personnel.
  • Managed staff schedules for shifts and events to minimize overtime costs.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Monitored and authorized employee and guest access to guard against theft.
  • Responded immediately to security threats, breaches and emergencies, following proper protocols.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Hired, trained and managed staff of [Number] associates.
  • Led security team and contributed to on-call shifts.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.

Education

Protection, Security And Investigation

Ironhorse Security
Toronto, ON
08.2006

Culinary Arts

Ontario Food And Beverage School
Belleville, ON
07.1995

Skills

  • Performance Monitoring
  • Team Collaboration and Leadership
  • Coordinating Daily Operations
  • Staff Supervision
  • Shift Scheduling
  • Documentation and Reporting
  • Safety Procedures
  • Hiring and Training
  • Safety Awareness
  • Coaching and Mentoring
  • Customer Service
  • Relationship Building
  • Decision Making
  • Assigning Work
  • Conflict Resolution
  • Verbal and Written Communication

Timeline

Shift Supervisor

4D Protection
09.2006 - Current

Protection, Security And Investigation

Ironhorse Security

Culinary Arts

Ontario Food And Beverage School

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Stu Dsouza