Stéphanie Hébert
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pleasure Craft Representative
Service New Brunswick
05.2021 - Current
- Work well in a team setting, providing support and guidance to my coworkers.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Answering emails and fulfilling request from Transport Canada
- Respond proactively and positively to rapid change.
Customer Service Representative
Service New Brunswick
07.2020 - 05.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Pleasure Craft Historical Licence Entry
Service New Brunswick
11.2018 - 02.2019
- Data entry
Education
High School Diploma -
Cité Des Jeunes A.-M.-Sormany
Edmundston, NB06.2018
Skills
Computer skills:
- Word
- PowerPoint
- Excel
- OneNote
- Typing
Other abilities:
- Conflict management
- Communication
- Group or individual work
- Perseverance
- Fast learner
- Organized
Language
Spoken and written languages:
- French
- English
References
Submitted upon request
Timeline
Pleasure Craft Representative
Service New Brunswick
05.2021 - Current
Customer Service Representative
Service New Brunswick
07.2020 - 05.2021
Pleasure Craft Historical Licence Entry
Service New Brunswick
11.2018 - 02.2019
High School Diploma -
Cité Des Jeunes A.-M.-Sormany
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