Overview
Work History
Education
Skills
Timeline
Generic

Stormi Marzolf

Swan River

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Lana Graham
09.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Delivered prompt service to prioritize customer needs.
  • Completed cash-out each evening to ensure consistency and accuracy for the next day.
  • Performed cleaning and maintenance duties as directed.
  • Made bookings for birthday parties and private rentals.

Assessor Assistant

Laurie Maidy
06.2023 - 08.2024
  • Documented condition and special features to provide accurate estimations.
  • Conducted field inspections to verify property characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
  • Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
  • Inspected new and existing properties and noted distinctive characteristics.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Pharmacy Clerk

Snehal Prajapati
01.2021 - 03.2023
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Counted and labeled prescriptions with correct item and quantity.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.


Office Trained Dental Assistant

Roxie Petelski
04.2020 - 04.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Education

Bachelor of Science - Nursing

University of Saskatchewan
Saskatoon, SK
04-2028

High School Diploma -

Swan Valley Regional Secondary School
Swan River
06-2023

Skills

  • Data entry
  • Strategic Decision Making
  • Active listening
  • Customer service
  • Problem resolution
  • Microsoft Excel
  • Payment processing
  • Team development
  • Punctual and reliable
  • Job site cleanup
  • Time management
  • Safety procedures
  • Team collaboration
  • Critical thinking

Timeline

Assessor Assistant

Laurie Maidy
06.2023 - 08.2024

Customer Service Representative

Lana Graham
09.2022 - Current

Pharmacy Clerk

Snehal Prajapati
01.2021 - 03.2023

Office Trained Dental Assistant

Roxie Petelski
04.2020 - 04.2022

Bachelor of Science - Nursing

University of Saskatchewan

High School Diploma -

Swan Valley Regional Secondary School

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Stormi Marzolf