Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
SalesAssociate

Storm Edwards

Edmonton,AB

Summary

Dedicated and efficient server with experience in large, fast-paced restaurant environments and high-end banquet events. Skilled in delivering exceptional on-call service for exclusive clientele in private dining settings through my experience at the Calgary Petroleum Club. Proven ability to manage high-pressure situations while maintaining top-tier customer service. Currently balancing work and academic commitments with an aim to help alleviate financial stress associated with school.

Overview

3
3
years of professional experience

Work History

Server

Calgary Petroleum Club
09.2023 - 06.2024
  • Cultivated warm relationships with regular members of the club.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sales Associate

Journeys Shoes
09.2023 - 08.2024
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Expo/Server Assistant

Banquet Foothills
04.2022 - 08.2022
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.

Host/Expo/Server Assistant

CSEC (Telus Club)
09.2021 - 03.2022
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

High School Diploma -

Bowness High School
Calgary, AB
06-2022

Associate of Science - Biological Sciences

Grays Harbor College
Aberdeen, WA

Bachelor of Arts - Criminology

University of Alberta
Edmonton, AB
06-2028

Skills

  • Multi-tasking strength
  • Memory retention
  • High-volume dining
  • Service prioritization
  • Point of Sale (POS) system operations
  • Liquor, wine, and food service
  • Excellent people skills
  • Exceptional customer service

Languages

English
Native or Bilingual
French
Limited Working

Awards

  • Bowness High School 2022 Valedictorian
  • 2023 Academic All-American Athlete
  • Recipient of the Neil A. Eddy Award for Academic Excellence in Athletics 2023
  • Calgary Kaizen Impact Award for the athlete who made the most positive impact to her team on and off the field. 2018, 2019, 2021

Timeline

Server

Calgary Petroleum Club
09.2023 - 06.2024

Sales Associate

Journeys Shoes
09.2023 - 08.2024

Expo/Server Assistant

Banquet Foothills
04.2022 - 08.2022

Host/Expo/Server Assistant

CSEC (Telus Club)
09.2021 - 03.2022

High School Diploma -

Bowness High School

Associate of Science - Biological Sciences

Grays Harbor College

Bachelor of Arts - Criminology

University of Alberta

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Storm Edwards