Robin Stiven Cifuentes
Toronto,ON
Summary
Dedicated Global Business Management graduate from Fleming College with a comprehensive Foreign Trade and Logistics background, adept at managing high-volume documentation, Microsoft Office tools, and enhancing customer experiences. Experienced in academic and administrative roles, with a keen interest in educational administration and a passion for supporting the international student community.
Overview
10
10
years of professional experience
Work History
Student Ambassador
Fleming College Toronto
03.2023 - Current
- Engaged with international students, providing support and guidance for academic and administrative queries.
- Initiated digital campaigns to promote educational programs, showcasing digital fluency.
- Collaborated with departments to enhance the student experience and support university objectives.
Logistics Assistant
Comfiser S.A.S.
02.2016 - 09.2021
- Reviewed order data to verify transactions and shipping dates.
- Managed logistics documentation, ensuring accuracy and compliance with regulations.
- Coordinated dispatching to accomplish daily delivery requirements.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
Foreign Trade Assistant
Active Sourcing SAS
04.2014 - 02.2015
- Responsible for logistics and documentary process
- Negotiation of prices with international suppliers, achieving optimization of processes and resources.
- Processed international supplier quotation.
- Crafted and issued customized quotations to customers, showcasing delivery options through varied Incoterms to meet their preferences.
Education
Graduate Certificate - Global Business Management
Fleming College
Toronto 05.2024
Bachelor's Degree - Foreign Trade
Universidad Del Valle
Cali, Colombia05.2015
Skills
- Verbal communication skills and cross-cultural interaction
- Critical Thinking
- Advanced proficiency in Microsoft Excel
- Expertise in document verification and attention to detail
- Ability to multitask and meet tight deadlines
- Digital fluency and a growth-oriented mindset
Timeline
Student Ambassador
Fleming College Toronto
03.2023 - Current
Logistics Assistant
Comfiser S.A.S.
02.2016 - 09.2021
Foreign Trade Assistant
Active Sourcing SAS
04.2014 - 02.2015
Graduate Certificate - Global Business Management
Fleming College
Bachelor's Degree - Foreign Trade
Universidad Del Valle
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