Bryanna Jacob
Chilliwack
Overview
5
5
years of professional experience
1
1
Certification
Work History
COOK
Jolly Miller Pub
02.2024 - Current
- Built upon an existing menu to increase satisfaction of patrons
- Monitored quality assurance standards throughout the shift
SHIFT SUPERVISOR
Starbucks
01.2023 - 01.2024
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints
- Handled currency and transactions quickly and accurately.
CAFE MANAGER
Hello Tucker
08.2022 - 01.2023
- Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management
- Worked closely with staff to ensure customer satisfaction
- Kept track of store needs by constantly evaluating and assessing the environment.
SECOND COOK
RCMP Pacific Region Training Centre
02.2020 - 08.2022
- Prepared banquets for over 1,000 trainees
- Working with head chef to come up with a rotation of daily menu items and specials.
Education
Professional Cook Levels 1 and 2 -
University of the Fraser Valley
01.2019
Skills
- Customer-Oriented Training
- Mentoring
- Inventory Management
- Goal Setting
Certification
Professional Cook Levels 1 and 2, University of the Fraser Valley, 2019
Timeline
COOK
Jolly Miller Pub
02.2024 - Current
SHIFT SUPERVISOR
Starbucks
01.2023 - 01.2024
CAFE MANAGER
Hello Tucker
08.2022 - 01.2023
SECOND COOK
RCMP Pacific Region Training Centre
02.2020 - 08.2022
Professional Cook Levels 1 and 2 -
University of the Fraser Valley