Dedicated Pharmacy Assistant with over 6 years of experience supporting pharmacists in dynamic retail and clinical environments. Expertise in prescription preparation, inventory management, and customer service, complemented by a strong commitment to maintaining accurate patient records. Proven track record of ensuring compliance with regulatory standards while delivering compassionate and efficient service to a diverse patient population. Recognized for exceptional organizational skills, meticulous attention to detail, and a collaborative approach that enhances pharmacy operations.
Overview
14
14
years of professional experience
Work History
Early Childhood Educator
Voyage Childcare Center
04.2025 - Current
Gave one-on-one attention to children while maintaining overall focus on entire group.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Front Desk Officer
Melodica Music and Dace Institute
06.2022 - 12.2023
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
Private Nurse
Al Rowad Labours and Recruitment
08.2020 - 06.2022
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Fostered strong relationships with clients and families to support comprehensive social, mental, and physical care.
- Documented patient assessment, evaluation, and responses to therapy to facilitate therapeutic intervention.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
Central Store Supervisor - Purchase Department
Najmat Al Sana Drugstore (VIVA Pharmacy)
08.2018 - 08.2020
Oversee day-to-day operations of the central store, ensuring efficient inventory management, stock control, and timely replenishment of supplies.
Supervise and train store staff, ensuring adherence to company policies and procedures.
Maintain accurate financial records of store transactions, including purchases, returns, and inventory adjustments.
Process and track insurance claims related to damaged or lost inventory, ensuring compliance with insurance guidelines and timely submission of claims.
Reconcile store accounts and financial statements, reporting discrepancies and ensuring all transactions are properly documented.
Coordinate with vendors and insurance companies to resolve any discrepancies or claims issues.
Prepare and submit regular financial and inventory reports to management for review.
Monitor and manage budgets for the store, ensuring cost-effective purchasing and minimizing waste.
Implement and maintain safety protocols to protect store assets and reduce potential liabilities.
Collaborate with other departments to ensure smooth operations and timely resolution of any inventory or claims-related issues.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Retail Store Manager Cum Pharmacy Assistant
Life Healthcare Group (Life Pharmacy)
08.2016 - 08.2018
Manage the daily operations of the retail store, ensuring a high level of customer service, store organization, and efficient staff management.
Oversee and monitor inventory levels, ensuring timely restocking, accurate inventory tracking, and implementing loss prevention strategies.
Maintain and update financial records, including sales transactions, daily cash reports, and expense tracking, ensuring accuracy and compliance with company policies.
Reconcile store accounts, balance registers, and process end-of-day financial reports to ensure accurate accounting.
Handle insurance claims related to inventory loss, damages, or incidents, coordinating with insurance providers and ensuring timely submission and follow-up.
Train, supervise, and evaluate store staff, fostering a positive work environment and ensuring adherence to company standards and procedures.
Develop and manage the store budget, analyze sales data to drive revenue growth, and implement cost-saving initiatives.
Ensure compliance with all regulatory and safety standards, implementing protocols to minimize risk and maximize safety in the store.
Lead promotional campaigns and sales strategies, increasing foot traffic and achieving store sales targets.
Address customer concerns and resolve issues promptly, maintaining a high level of customer satisfaction and loyalty.
Managed store organization, maintenance, and purchasing functions.
Physician Assistant
Dr. Junabeth Credo, Silliman University Medical Center
02.2012 - 06.2016
Provide administrative support to office staff and management, including scheduling, correspondence, and document management.
Maintain accurate financial records, including handling accounts payable/receivable, invoicing, and tracking expenses.
Assist in the preparation of financial reports, ensuring all records are up-to-date and accurate for monthly or quarterly reviews.
Process and manage insurance claims, ensuring timely and accurate submission of claims for property damage, employee health, or other insurance-related matters.
Communicate with insurance providers, handling follow-ups and resolving any discrepancies or claim-related issues.
Reconcile accounts and maintain up-to-date bookkeeping records, ensuring all transactions align with financial guidelines and company policies.
Assist with payroll processing, ensuring employees are paid on time and accurately.
Organize and maintain filing systems, both digital and physical, ensuring all company documentation is easily accessible and compliant with legal and regulatory standards.
Coordinate office supplies and inventory management, ensuring that office resources are adequately stocked and properly documented.
Assist with preparing and processing various internal reports, including budget analysis, expense tracking, and year-end summaries.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Psychology and Sociology
Lethbridge Polytechnic
Lethbridge, AB
12.2026
Bachelor of Science - Biological Sciences
Foundation University
Philippines
03.2016
Bachelor of Science - Pharmacy
Negros Oriental State University
Philippines
03-2013
Bachelor of Science - Nursing
Cebu Institute of Technology-University
Philippines
03.2011
Skills
QuickBooks Experienced
Microsoft Excel Experienced
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Early Childhood Educator
Voyage Childcare Center
04.2025 - Current
Front Desk Officer
Melodica Music and Dace Institute
06.2022 - 12.2023
Private Nurse
Al Rowad Labours and Recruitment
08.2020 - 06.2022
Central Store Supervisor - Purchase Department
Najmat Al Sana Drugstore (VIVA Pharmacy)
08.2018 - 08.2020
Retail Store Manager Cum Pharmacy Assistant
Life Healthcare Group (Life Pharmacy)
08.2016 - 08.2018
Physician Assistant
Dr. Junabeth Credo, Silliman University Medical Center