Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stifanny Serafin

Kitchener,ON

Summary

Proven Health Care Assistant and Sales Representative with a track record of enhancing patient satisfaction and increasing sales revenue. Skilled in patient care and time management, adept at fostering trust with patients at Andres Soriano Hospital and expanding customer bases at Shoe Mart Company. Demonstrates exceptional attention to detail and a commitment to achieving results through effective care monitoring and strategic sales planning. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Health Care Assistant

Andres Soriano Hospital
01.2011 - 03.2012
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.

Sales Representative

Shoe Mart Company
10.2006 - 02.2007
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Sales Representative/Storekeeper

Jazzy Boutique
02.2001 - 11.2005

Education

High School Diploma -

John Bosco College
John Bosco District Mangagoy Bislig City
03.2010

Skills

  • Time Management
  • Patient Care
  • Patient-focused care
  • Supporting personal needs
  • Feeding Assistance
  • Meal Preparation
  • Attention to Detail
  • Preparing meals
  • Mobility Assistance
  • Care Monitoring
  • Patient Observation
  • Oral Hygiene

Languages

English
Native or Bilingual
Tagalog
Full Professional

Timeline

Health Care Assistant

Andres Soriano Hospital
01.2011 - 03.2012

Sales Representative

Shoe Mart Company
10.2006 - 02.2007

Sales Representative/Storekeeper

Jazzy Boutique
02.2001 - 11.2005

High School Diploma -

John Bosco College
Stifanny Serafin