Stevy Jane Nederveen- Strinden
San Clementr
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide quality customer service and to generate sales and clientele. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Fluent in Dutch and English, highly competitive, hard working and motivated. Knows how to stand her ground and knows how to create new mutually beneficial relationships.
Overview
5
5
years of professional experience
Work History
Health and Lifestyle Coach
Self-employed
08.2023 - Current
- Assisted clients in finding new ways to inspire healthier habits.
- Recommended nutrition and fitness modifications to improve overall health of clients.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Golf Course Attendant
San Juan Hills Golf Club
07.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Generating Sales and clientele
- Costumer service orientated
- Restocking golf cart and range
- Trained in different roles at golf course to help team deliver first-rate support to guests.
Program Leader
Boosterthon
01.2023 - 07.2023
- Event-/ Time management
- Communication
- IT - Computer Skills (Outlook, Keynote, Microsoft, excel)
- Established 100% repeat costumer
- Established relations with clients
- Billing clients and filling finances
- Implemented well-received activities and events
Barista
High Tide Coffee
06.2022 - 10.2022
- Inventory-/ time management
- Generate sales and clientele
- Communication
- Product knowledge
- Costumer service orientated
- Fast pace working environment
Au Pair
Cultural Care
07.2019 - 05.2021
- Communication
- Stimulated child development
- Punctual, Patient and Precise
- Adaptability
- Time-management
- Establish trustworthy relationship with parents/caregivers
Restaurant Waitress
Pavilion Struijs
11.2018 - 07.2019
- Customer orientated, friendly and open to customers.
- Team player
- Positive and hardworking attitude.
- Able to work under pressure.
- Making coffee, preparing drinks.
Legal Assistant (internship)
City Hall Rotterdam
01.2019 - 06.2019
- Organization
- Time management
- problem-solving thinking
- reliability
- Excel, Word, Powerpoint (Microsoft), Keynote (Apple)
Education
Bachelor of Science - Law (Level 6 EQV) (180 EC)
Erasmus University
Rotterdam (The Netherlands)07.2019
High School Diploma -
Gemini College
Ridderkerk (The Netherlands)06.2016
CAE English Cambridge - Language
Cambridge University
Cambridge, England 05.2016
Skills
- Problem-Solving
- Understanding of legal terms
- Decision Making
- Excellent Communication
- Bilingual
- Sensitive Information Handling
- Strong Organizational Skills
- Marketing and Advertising
- Sales Expertise
- Communications Strategies
Accomplishments
- Child First aid certified.
- California Food Handlers certificate
- Cambridge English CAE certficate
- Graduated Erasmus School of Law with minor in Sportslaw
- Grew client base with costumer focused work ethic
- Increased work efficiency within company by creating feedback survey system.
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Timeline
Health and Lifestyle Coach
Self-employed
08.2023 - Current
Golf Course Attendant
San Juan Hills Golf Club
07.2023 - Current
Program Leader
Boosterthon
01.2023 - 07.2023
Barista
High Tide Coffee
06.2022 - 10.2022
Au Pair
Cultural Care
07.2019 - 05.2021
Legal Assistant (internship)
City Hall Rotterdam
01.2019 - 06.2019
Restaurant Waitress
Pavilion Struijs
11.2018 - 07.2019
Bachelor of Science - Law (Level 6 EQV) (180 EC)
Erasmus University
High School Diploma -
Gemini College
CAE English Cambridge - Language
Cambridge University
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