Steves Vallerand
Cook
Banff,Banff
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
23
23
years of professional experience
1
1
Certification
2
2
Languages
Work History
Lead Hand Steward
Banff Centre For Arts And Creativity
06.2023 - Current
- Fostered open lines of communication within the team using regular feedback sessions, promoting collaboration and preventing misunderstandings.
- Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
- Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
- Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
Line Cook
Melissa's Missteak
07.2013 - 09.2023
- Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Morning Sous Chef
The Meatball Pizza & Pasta
10.2019 - 05.2023
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Assisted in the development of staff training programs, improving overall consistency and efficiency within the kitchen environment while fostering professional growth among junior team members.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Landscaper,concrete Labourer
Laval Construction Inc.(curb And Sidewalk)
05.2001 - 04.2013
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Prepared soil for planting and sowing.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated landscaping equipment with focus on safety and machine longevity.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
High School Diploma -
LesEtchemins
Charny, QC 05.2001 -
Skills
Problem-Solving
Teamwork and Collaboration
Team motivation
Goal Setting
Safety processes and procedures
Team Supervision
Quality Improvement
Shift Scheduling
Team Coordination
Inventory Control
Resource Management
Management Support
Certification
Whmis(GHS),CPR/AED/First-Aid,Food Handler.
Timeline
Lead Hand Steward
Banff Centre For Arts And Creativity
06.2023 - Current
Morning Sous Chef
The Meatball Pizza & Pasta
10.2019 - 05.2023
Line Cook
Melissa's Missteak
07.2013 - 09.2023
Landscaper,concrete Labourer
Laval Construction Inc.(curb And Sidewalk)
05.2001 - 04.2013
High School Diploma -
LesEtchemins
05.2001 -