Stevenson González
3603 1 Street Northeast Calgary,Canada
Summary
Results-driven professional with a strong focus on delivering exceptional customer support. Demonstrated ability to effectively manage concerns and resolve conflicts, resulting in high customer satisfaction. Solid background in customer relations and communication, ensuring smooth interactions and fostering positive relationships.
Overview
6
6
years of professional experience
Work History
Kitchen helper
Moose and Poncho (Restaurant)
07.2024 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
Cashier, Stocker, Fruit and Fish
MERCADONA S.A. (Super Market)
05.2023 - 07.2024
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Manager
CARLS JR URBANA GLOBAL S.L. (Restaurant)
04.2022 - 05.2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Manager
THE GOOD BURGER. GUIJAL ROZAS S.L. (Restaurant)
01.2019 - 04.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Cashier & Kitchen
KFC. RESTAURAVIA FOOD S.L (Restaurant)
06.2018 - 12.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Food Handler certificate -
Quimicral
Madrid, Spain01.2021
Cabin Crew certificate -
Lara Aeronautica
Madrid, Spain01.2020
High School -
U.E.P Jose Vicente de Unda
Caracas, Venezuela01.2016
Skills
- Team work
- Stress Management
- Communication
- Strong multitasking
- Passionate, Customer Service
- Friendly, Positive Attitude
- Cleaning and organizing abilities
Residences
- Madrid, Spain
- Calgary, Canada
Personal Information
Birthday: 03/01/1999
Age: 25 years old
Height: 1.80
weight: 90kg
Nationalities: Spain and Venezuela
Languages
Spanish
Native or Bilingual
English
Full Professional
Sign language
Elementary
Timeline
Kitchen helper
Moose and Poncho (Restaurant)
07.2024 - Current
Cashier, Stocker, Fruit and Fish
MERCADONA S.A. (Super Market)
05.2023 - 07.2024
Manager
CARLS JR URBANA GLOBAL S.L. (Restaurant)
04.2022 - 05.2023
Manager
THE GOOD BURGER. GUIJAL ROZAS S.L. (Restaurant)
01.2019 - 04.2022
Cashier & Kitchen
KFC. RESTAURAVIA FOOD S.L (Restaurant)
06.2018 - 12.2018
Cabin Crew certificate -
Lara Aeronautica
High School -
U.E.P Jose Vicente de Unda
Food Handler certificate -
Quimicral
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