Steven P. Cadena
Summary
I am dedicated and versatile with professional experience at different jobs, adept in customer service and maintaining cleanliness. Fluent in English, Fijian, and Spanish, I excel in efficient task completion and verbal communication. I've demonstrated ability to enhance customer satisfaction and work cohesively with teams, showcasing a strong work ethic and food safety knowledge.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Pride Transport & Hauling
Fair Oaks, CA
05.2024 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Worked together with team members to meet high standards of service during peak hours.
- Worked well with teammates and accepted coaching from management team.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations
Dishwasher
Siam Patio Thai Cuisine
Fair Oaks, CA
01.2023 - 09.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and pots/pans quickly and without breaking.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Reduced dish breakage by carefully handling delicate items during the washing process.
Crew Member
Papa Murphy's
Fair Oaks, CA
03.2022 - 11.2022
- Worked front counter, back, bathroom and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Del Campo High School
Fair Oaks, CA06-2024
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- FLUENT IN English, Fijian, Spanish
- Efficient task completion
- Food safety
Timeline
Service Crew Member
Pride Transport & Hauling
05.2024 - 10.2024
Dishwasher
Siam Patio Thai Cuisine
01.2023 - 09.2023
Crew Member
Papa Murphy's
03.2022 - 11.2022
High School Diploma -
Del Campo High School