Steven J Aviles
Perris
Summary
Dedicated and flexible team player with an enthusiastic, solutions-focused approach to achieving team goals. Consistently willing to go above and beyond for both colleagues and clients, ensuring tasks are completed promptly and to high standards. Possesses strong verbal communication and problem-solving abilities, a personable and outgoing demeanor, and a natural affinity for supporting families and fostering positive relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
WSS Warehouse Shoe Sale
Moreno Valley
01.2024 - Current
- WSS Shoe Store Service Team Leader (2 Years) Primarily responsible as Head Cashier and Orderworklist operator (packaging)
- Led daily service operations, ensuring compliance with corporate policies for refunds, exchanges, and returns.
- Delivered a high level of client satisfaction by resolving concerns, small hiccups from customers efficiently and professionally.
- Provided ways to approach customers with great customer service and best practices to maintain consistent store standards.
- provided a positive shopping experience through strong communication and problem solving skills.
Team Associate
Jumpin Pumpkins, Inc
Temecula
09.2023 - 10.2024
- Employed for two consecutive seasons as a ride/ carnival operator rotating through multiple positions. Primarily responsible for overseeing the rollercoaster, jumper, and carnival games, including safe operation, monitoring, and customer assistance.
Education
Some College (No Degree) - Kinesiology
Moreno Valley College
Moreno Valley, CAHigh School Diploma -
Rancho Verde Highschool
Moreno Valley, CA05-2024
Skills
- Adaptability
- Multi-tasker
- Leading a team (vocal)
- Bilingual communication (Spanish & English)
- Empathetic and patient
- Clarity and consistency
- Respectful & Honest
- Problem-solving
- Sales optimization
- Customer assistance
Certification
- CPR certified since Jan 2024
Affiliations
- Passionate about the human body improvement physically mentally, monday through friday gym sessions
Accomplishments
- 2 year for WSS
References
References available upon request.
Timeline
Team Leader
WSS Warehouse Shoe Sale
01.2024 - Current
Team Associate
Jumpin Pumpkins, Inc
09.2023 - 10.2024
Some College (No Degree) - Kinesiology
Moreno Valley College
High School Diploma -
Rancho Verde Highschool