Steven Ghione Hennefer
Fair Oaks
Summary
Professional Summary:
Allied Health College Degree Student – Healthcare professional with strong history of providing support to clients within home and public environments. Quickly able to resolve issues, handle conflicting priorities, remaining flexible and striving to exceed organizational goals. Detailed and precise front desk experience.
Overview
10
10
years of professional experience
Work History
HOME HEALTH AIDE
Scribemind LLC
10.2022 - Current
- Facilitate patient in home care with mobilization, physical fitness, rehabilitation and meal prep
- Prepare necessary documentation on daily care; transport to medical appointments.
- Implement hospice care plan for patient and family
PHARMACY AND FOOD DELIVERIES
INSTACART
01.2022 - 10.2022
- Collaborated as liaison between customers and pharmacy/stores; fast paced customer service
- Knowledge of medical terminology and confidentiality laws.
SPORTS AND HEALTH FRONT DESK RECEPTIONIST
YMCA ROLLINGWOOD ATHLETIC CLUB
10.2019 - 10.2021
- Oversaw all front desk responsibilities – incoming calls, purchasing of items, computer based projects
- Worked one-on-one with clients to set up their fitness schedule; assisted instructor in sports classes
- Set up rooms for classes and discussed with instructors on what was needed for class
- Maintained exercise equipment and managed numerous pools with chlorine levels and sanitization.
BARISTA
STARBUCKS
08.2016 - 09.2019
- Awarded Partner of the Quarter Twice
- Prepared beverage and food orders; trained new staff on espresso equipment and general procedures
- Monitored all supplies, handled stocking and sanitization of restaurant.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
CAMP COUNSELOR – SPORTS CLASSES AND MEAL PREPARATION
BOY SCOUTS OF AMERICA
06.2014 - 06.2016
- Worked with over 500 Scouts at summer camp
- Assisted in preparing 3 meals daily for Staff and Campers; maintained proper food handling guidelines and sanitation of industrial kitchen and kitchen equipment
- Camp counselor for swimming program, art programs and merit badge guidance.
Education
AS - ALLIED HEALTH - Pre Nursing
Sierra College
Rocklin, CA05.2025
High School Diploma -
ICDA HIGH SCHOOL
Reno, NV06.2014
EAGLE SCOUT
SCOUTING AMERICA
Gardnerville, NV03.2011
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- First aid and safety
- Care Plan Management
- Mobility support
- Patient transportation
- Home Safety Assessments
- Interpersonal Communication
- Medication organization
- Activities of Daily Living (ADLs)
- Emotional Support and Companionship
- Vital signs monitoring
Accomplishments
Achieved Eagle Scout rank after many years studying to earn and passing required merit badges, community service and Troop leadership projects.
- Achieved this top rank by completing all tasks with accuracy and efficiency.
- Supervised team of younger Scouts on community projects.
Awards and Organizations
- Honor Society of Scouting (OA)
- Partner of the Quarter, Starbucks (Awarded Twice)
- Membership Organizations: Scale+ Healthcare; American Red Cross, National Society of Scouting
EXPERIENCE
- Merit Classes in Health Education, Nutrition, Medical Terminology
- CPR Certified
- Proficient in Microsoft Word, Outlook, Excel, Point of Sale Registers
- Barista – Food Handling and Sanitation
Timeline
HOME HEALTH AIDE
Scribemind LLC
10.2022 - Current
PHARMACY AND FOOD DELIVERIES
INSTACART
01.2022 - 10.2022
SPORTS AND HEALTH FRONT DESK RECEPTIONIST
YMCA ROLLINGWOOD ATHLETIC CLUB
10.2019 - 10.2021
BARISTA
STARBUCKS
08.2016 - 09.2019
CAMP COUNSELOR – SPORTS CLASSES AND MEAL PREPARATION
BOY SCOUTS OF AMERICA
06.2014 - 06.2016
AS - ALLIED HEALTH - Pre Nursing
Sierra College
High School Diploma -
ICDA HIGH SCHOOL
EAGLE SCOUT
SCOUTING AMERICA
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