Steven Bohna
San Diego
Summary
Results-driven Operations Manager with expertise in staff oversight, regulatory compliance, and financial recovery. Proven track record in enhancing operational efficiency and resource allocation, contributing to improved patient care and streamlined processes.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Operations Manager
Psyclarity Health San diego
San Diego
03.2022 - Current
- Oversight of staff, as well as recovering finances from out-of-network billing policies.
- Manage daily operations to ensure efficient service delivery and patient care.
- Coordinate staff schedules to optimize resource allocation and workflow efficiency.
- Implementing operational protocols to maintain compliance with healthcare regulations.
- Trained new employees on operational procedures and safety standards.
Operations Manager
Apex Recovery Drug & Alcohol Rehabilitation
San Diego
02.2024 - 07.2025
- Liaison between the pharmacy, physician's office, and house managers to streamline medications, ensuring clients' mental stability.
- Facilitated staff meetings to discuss updates, challenges, and operational strategies.
- Worked hand in hand with third-party physicians to ensure everything on the medical side for a census of 60+ clients was completed.
- Oversight of a staff of seven third-party sober living managers on promoting a safe environment at four houses.
Education
Associate of Arts - Communications
Cuesta College
San Luis Obispo, CA05-2015
Skills
- Financial recovery
- Operational compliance
- Resource allocation
- Staff training
- Medication coordination
- Customer relationship management
Certification
RADT
Timeline
Operations Manager
Apex Recovery Drug & Alcohol Rehabilitation
02.2024 - 07.2025
Operations Manager
Psyclarity Health San diego
03.2022 - Current
Associate of Arts - Communications
Cuesta College