Steven B. Duker
La Habra
Summary
Dynamic Airport Operations Superintendent with a strong track record in enhancing operational efficiency and safety compliance. Successfully managed high-profile construction projects while leading cross-functional teams to streamline processes. Proven ability to maintain operational integrity during emergencies and develop effective training programs.
Overview
21
21
years of professional experience
Work History
Airside Construction Office Supervisor
Los Angeles World Airports
02.2024 - Current
- Manage the Taxiway C Easterly Extension Project from 05/2025 until present.
- Managed staff to ensure compliance with FAA regulations.
- Managed Taxiway D Extension Project from 02/2024 to 06/2024.
- Managed the FAA Runway Status Light Replacement Project from 02/2026 to 06/2026.
- Coordinate operational safety and continuity between construction stakeholders, airport operations personnel, contractors, airlines, and regulatory entities.
- Ensure operational compliance with airport safety standards, operational procedures, and regulatory requirements during construction.
- Trained new employees on office policies and procedures effectively.
- Facilitated communication between departments to streamline processes and improve collaboration.
- Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
Ramp Tower Supervisor
Los Angeles World Airports
01.2020 - 02.2024
- Directed aircraft movement coordination and ramp operational activities within a highly complex airfield environment.
- Supervised ramp tower controllers and managed operational staffing schedules to maintain optimal coverage.
- Coordinated staff schedules to ensure continuous controller coverage during peak operational times.
- Co-developed the Ramp Tower Operating Handbook and Ramp Tower Training Manual to standardize operational procedures and improve training effectiveness.
- Monitored equipment usage and identified maintenance needs for timely repairs.
- Conducted regular inspections of facilities to ensure cleanliness and compliance standards.
- Collaborated with various departments to enhance communication and streamline workflow processes.
Airfield Duty Superintendent
City of Los Angeles
04.2018 - 01.2020
- Supervised airfield personnel responsible for maintaining safe and compliant airport operations.
- Coordinated airfield operational responses, inspections, and operational issue mitigation.
- Responded to emergencies and operational incidents occurring on the airfield and within terminal environments.
- Oversaw daily operations of city facilities and services.
- Managed staff assignments and ensured compliance with city regulations.
- Performed daily inspections to ensure Part 139 compliance.
- Coached and encouraged staff to ensure high productivity and performance.
- Managed airport emergencies and incidents efficiently.
Airport Operations Supervisor
Ontario International Airport
10.2016 - 04.2018
- Assisted with airport operational activities during the transition of airport ownership and operational management.
- Supported operational continuity and coordination at a medium hub commercial service airport.
- Supervised daily airport operations ensuring compliance with safety regulations.
- Conducted inspections of facilities and equipment for operational readiness.
- Trained new employees on airport protocols and customer service standards.
- Conducted regular inspections of equipment and facilities to maintain operational standards.
- Monitored flight compliance with FAA rules, regulations and standards.
Ramp and Baggage Supervisor
SkyWest Airlines
07.2005 - 07.2011
- Supervised ramp and baggage operations supporting commercial airline activities.
- Coordinated operational personnel to streamline daily airline functions and improve team collaboration.
- Ensured compliance with safety regulations and operational protocols to maintain a secure airline environment.
Education
Master of Science (M.S.L.M.) - Leadership & Management with a Concentration in Organizational Development
University of La Verne
Bachelor of Science (B.S.) - Aviation Management
Southern Illinois University
Associate Degree (A.S.) - Commercial Flight
Mt. San Antonio College
Certifications And Credentials
- Accredited Airport Executive (AAE), American Association of Airport Executives (AAAE)
- Commercial Pilot Certificate (Single and Multi-Engine)
- Certified Flight Instructor – Single Engine (CFI), Multi-Engine (MEI), and Instrument Airplane (CFII)
Professional Highlights
- Nearly 10 years of operational leadership experience at LAX.
- Leadership experience across multiple airport operational divisions including airfield operations, ramp tower operations, emergency response, and construction coordination.
- Developed and implemented operational training and procedural documentation for ramp tower operations.
- Extensive experience coordinating responses to operational emergencies and irregular operations.
- Experience supporting major airport construction and capital improvement initiatives within an active airfield environment.
Timeline
Airside Construction Office Supervisor
Los Angeles World Airports
02.2024 - Current
Ramp Tower Supervisor
Los Angeles World Airports
01.2020 - 02.2024
Airfield Duty Superintendent
City of Los Angeles
04.2018 - 01.2020
Airport Operations Supervisor
Ontario International Airport
10.2016 - 04.2018
Ramp and Baggage Supervisor
SkyWest Airlines
07.2005 - 07.2011
Master of Science (M.S.L.M.) - Leadership & Management with a Concentration in Organizational Development
University of La Verne
Bachelor of Science (B.S.) - Aviation Management
Southern Illinois University
Associate Degree (A.S.) - Commercial Flight
Mt. San Antonio College