Steven Aguilera Alvarado
Los Angeles
Summary
Dynamic professional with over eight years of experience in customer service, retail management, property management, inventory control, and team leadership. Proven ability to build strong relationships, coordinating daily operations, solving problems, and maintaining organized environments in fast-paced settings. Recognized for professionalism, adaptability, and a strong work ethic. Committed to leveraging exceptional organizational and teamwork skills to enhance event coordination and drive successful promotional initiatives.
Overview
10
10
years of professional experience
Work History
Apartment Building Manager
Harvard House
Los Angeles, CA
12.2024 - Current
- Oversee daily operations of a residential apartment community while maintaining a safe, organized, and professional environment.
- Serve as the primary point of contact for residents, addressing questions, resolving concerns, and ensuring resident satisfaction.
- Coordinate maintenance requests and communicate with vendors to ensure timely completion of repairs.
- Conduct routine property inspections to maintain cleanliness, safety, and overall property appearance.
- Maintain resident records, documentation, and operational reports with accuracy.
- Assist with leasing activities, move-ins, and move-outs while providing excellent customer service.
- Manage multiple priorities while ensuring smooth day-to-day operations.
Store Manager
Smoke Stop
Los Angeles, CA
12.2024 - Current
- Oversaw daily store operations in a fast-paced retail environment.
- Oversaw inventory processes to maintain optimal stock levels and enhance operational efficiency., merchandising, ordering, and vendor relationships to ensure optimal stock levels and product availability.
- Executed opening and closing procedures, cash management, and daily sales reporting to maintain operational accuracy and financial integrity.
- Supervised, trained, and motivated employees to enhance team culture and improve staff retention.
- Delivered exceptional customer service while resolving concerns promptly and professionally.
- Kept store environment organized and stocked to enhance customer satisfaction and operational efficiency. at all times.
- Supported business goals through strong leadership and clear communication.
Produce Supervisor
Erewhon
Santa Monica, CA
05.2023 - 12.2024
- Supervised daily department operations, leading a team in a fast-paced retail environment.
- Delivered exceptional customer service by effectively resolving customer concerns.
- Coordinated daily tasks to enhance overall efficiency and productivity.
- Trained new employees, providing ongoing coaching and support for skill development.
- Maintained inventory levels, ensuring product quality and adherence to merchandising standards.
United States Marine Corps
Marine Corps Base Camp Pendleton
Oceanside, CA
10.2016 - 08.2020
- Demonstrated leadership, discipline, and accountability in a highly structured environment.
- Worked effectively under pressure while completing time-sensitive assignments.
- Maintained detailed reports and documentation with accuracy.
- Collaborated with diverse teams to accomplish mission objectives.
- Adapted quickly to changing priorities while maintaining professionalism and attention to detail.
Education
High School Diploma -
Fairfax High School
Los Angeles, CA01.2016
Skills
- Property management
- Vendor coordination
- Inventory management
- Operational organization
- Time management
- Problem solving
- Customer service excellence
- Client management
- Team leadership and collaboration
- Adaptability
- Multitasking
- Conflict resolution
- Communication skills
Languages
Spanish
Professional Working
Timeline
Apartment Building Manager
Harvard House
12.2024 - Current
Store Manager
Smoke Stop
12.2024 - Current
Produce Supervisor
Erewhon
05.2023 - 12.2024
United States Marine Corps
Marine Corps Base Camp Pendleton
10.2016 - 08.2020
High School Diploma -
Fairfax High School