Steven Wourms
Kamloops,BC
Summary
I am excited for the opportunity to begin my mechanic apprenticeship. I completed the commercial transport vehicle mechanics program with the top mark in my class. I am a motivated and detail oriented employee. I enjoy challenges managing competing priorities. In my current position as a qualify control supervisor, I diagnose, assist maintenence in repair and tune mechanical equipment throughout the mill. I specialize in the development of log and board optimizers. I lead a crew of Quality Control staff, and each year I mentor a UBC Co-op student from the advanced woodprocessing program.
I'm not afraid of manual labor. At home, my wife and I run a small "hobby" highland cattle farm. This involves fencing, feeding and managing the various needs of the cattle.
Overview
26
26
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Quality Control Supervisor
Gilbert Smith Forest Products
Barriere, British Columbia
12.2012 - Current
- Supervised quality control inspections for production processes and finished products.
- Trained and mentored staff on quality standards and inspection methods.
- Developed and implemented quality control procedures to ensure compliance.
- Initiated and implemented standards and methods for inspection, testing and evaluation.
- Generated detailed and accurate inspection and testing reports according to current good manufacturing practices.
- Developed and implemented Quality Control procedures to ensure product reliability.
- Collaborated with other departments to identify areas for improvement in processes or products.
- Monitored process control systems to maintain optimal conditions for production runs.
- Implemented continuous improvement initiatives aimed at improving overall product quality.
- Tracked key performance indicators and anticipated and corrected trends that compromised achievement of targets.
- Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies.
- Recommended opportunities for growth and advancement to motivate employees.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Appliance Repair Technician
Owner/Operator of Go Green Appliance Repair
Kamloops , BC
01.2010 - 12.2013
- Diagnosed appliance issues using advanced troubleshooting techniques.
- Assisted customers in understanding appliance functions and usage best practices.
- Maintained accurate records of repairs, parts used, and customer interactions.
- Diagnosed appliance malfunctions and determined necessary repairs.
- Educated customers about proper care of their appliances.
- Ordered supplies, tools and equipment to complete repairs.
- Maintained records of service calls made including customer contact information.
Appliance Repair Technician
Gord's Appliances
Kamloops , BC
07.1999 - 12.2009
- Conducted preventative maintenance to extend appliance lifespan and performance.
- Maintained accurate records of repairs, parts used, and customer interactions.
- Ensured compliance with safety standards during all repair operations.
- Repaired refrigerators by replacing worn gaskets or thermostats.
- Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
- Assembled appliance components following installation instructions.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Assisted in training new technicians on repair techniques.
Education
Completion Certificate - Quality Control Course
Oregon State University
CORVALLIS, Or 10.2017 - 10.2017
Completed Pre-apprentice Program - Commercial Transport Mechanics
UNIVERSITY COLLEGE OF THE CARIBOO
Kamloops , BC 09.1998 - 06.1999
St. Ann's Academy
Kamloops , BCSkills
- Quality control procedures
- Inspection methods
- Process monitoring
- Compliance standards
- Continuous improvement
- Troubleshooting techniques
- Problem solving
- Team collaboration
- Effective communication
- Staff training
- Attention to detail
- Product development
- Project management
- Sampling methods
- Regulatory compliance
- Process improvement
- QC inspections
- Equipment calibration
- Cost reduction strategies
- Safety program enforcement
- Performance improvement
- Staff supervision
- Communication skills
- MS office
Certification
- Valid class 5 driver's license
- 2 years experience running production rough terrain forklift at the sawmill.
- Air brakes endorsement
- Large tractor and implement experience
- PLIB lumber grading ticket
- Supervising for Safety annual courses
Timeline
Completion Certificate - Quality Control Course
Oregon State University
10.2017 - 10.2017
Quality Control Supervisor
Gilbert Smith Forest Products
12.2012 - Current
Appliance Repair Technician
Owner/Operator of Go Green Appliance Repair
01.2010 - 12.2013
Appliance Repair Technician
Gord's Appliances
07.1999 - 12.2009
Completed Pre-apprentice Program - Commercial Transport Mechanics
UNIVERSITY COLLEGE OF THE CARIBOO
09.1998 - 06.1999
St. Ann's Academy