STEVEN WEBB
Corona
Summary
Strategic Relationship Manager and Automotive Finance Expert with over 10 years of experience enhancing dealership profitability and technology integration. Demonstrated ability to partner with sales teams, optimize funding processes, and increase F&I product penetration through analytical approaches. Specialized in digital contracting and virtual sales platforms, focusing on improving the 'Dealer Success' model via effective training and lender relationship management.
Overview
14
14
years of professional experience
Work History
Finance Manager
Fletcher Jones Mercedes-Benz
Ontario
06.2025 - Current
- Performance Consulting: Achieved a $2,650 PVR, consistently ranking as a top-tier performer by leveraging data-driven presentation techniques.
- Operational Efficiency: Reduced Contracts In Transit (CIT) to under 4 days by optimizing the documentation and funding workflow.
- Product Adoption: Maintained 220% product penetration through the successful implementation of digital F&I menu tools.
Finance Manager
DCH Tustin Acura
Tustin
03.2024 - 06.2025
- Dealer Success Strategy: Ranked as the #1 performer across multiple DCH Acura locations for product penetration by standardizing customer approach protocols.
- Process Management: Implemented a structured workflow that increased service contract acceptance by 15%.
- Lender Relations: Managed the complete funding lifecycle, ensuring 100% compliance and expedited contract funding (CIT under 10 days).
Finance Manager
CardinaleWay Mazda Corona
Corona
08.2018 - 03.2024
- Portfolio Growth: Generated a $2,800 PVR average and maintained a 90%+ funding approval rate through meticulous lender communication.
- Cross-Functional Collaboration: Partnered with sales departments to create a seamless "front-to-back" customer experience, bridging the gap between vehicle selection and financing.
Finance Manager
Ontario Volkswagen
Ontario
05.2017 - 08.2018
- Training & Mentorship: Conducted regular training for sales staff on financial needs assessments, leading to a dealership record 203% product penetration in May 2017.
- Benchmarking: Delivered $2,480 average gross profit per unit, holding the #1 spot in the dealership for 8 consecutive months.
Finance Manager / Internet Sales Specialist
Acura of Riverside
Riverside
03.2012 - 05.2017
- Recognized for highest PVR ($2,809) in the Hendrick Automotive western region.
- Maintained 100% regulatory compliance with TILA, ECOA, and Regulation Z.
- Developed virtual presentation skills and remote engagement protocols that achieved a 10%+ lead-to-sale conversion rate.
Skills
- Relationship management and strategic partnerships
- Customer relationship management
- Performance metrics tracking
- Cross-functional collaboration
- Problem solving
- Effective communication
- Sales process development
- Stakeholder engagement
- Process optimization
- Funding lifecycle management
- Contract management
- Regulatory compliance
- Training and development
- Sales coaching and mentoring
- Standardized presentation techniques
- Technology adoption
- Digital contracting solutions
- E-signature integration
- CRM and DMS integration
- F&I systems expertise
- Remote collaboration skills
- Virtual presentations
Certifications And Education
- AFIP Certified, Association of Finance & Insurance Professionals, 2016
- Advanced F&I & Skills for the Business Manager, JM&A Group
Timeline
Finance Manager
Fletcher Jones Mercedes-Benz
06.2025 - Current
Finance Manager
DCH Tustin Acura
03.2024 - 06.2025
Finance Manager
CardinaleWay Mazda Corona
08.2018 - 03.2024
Finance Manager
Ontario Volkswagen
05.2017 - 08.2018
Finance Manager / Internet Sales Specialist
Acura of Riverside
03.2012 - 05.2017