Steven Wagy
Orangevale
Summary
Dynamic professional with a strong work ethic and a proven track record at Burger Lounge, where I trained staff and upheld quality standards in food preparation. Adaptable and efficient, I excel in multitasking and collaboration, ensuring safety and compliance while enhancing team performance in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Grill Cook
Burger Lounge
08.2018 - Current
- Grilled and assembled burgers according to established recipes and customer specifications.
- Maintained cleanliness and organization of grill station to ensure safety and efficiency.
- Trained new staff on proper grilling techniques and kitchen best practices.
- Monitored food preparation processes to uphold quality standards and compliance with health regulations.
Tech Support
Grand Canyon University
01.2016 - 08.2018
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Implemented a structured ticketing system for incoming tech support requests, expediting response times and increasing productivity levels within the IT department.
- Enhanced user experience by providing timely and effective tech support to students and faculty.
- Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
25N Nodal Network Systems Operator-Maintainer
US Army
06.2010 - 06.2015
- Operated and maintained nodal network systems to ensure uninterrupted communication capabilities.
- Monitored network performance, identifying and resolving issues to enhance operational efficiency.
- Coordinated troubleshooting efforts for complex network problems, improving response time and service reliability.
- Conducted routine maintenance on telecommunications equipment, ensuring compliance with military standards.
Education
High School Diploma -
South Medford High School
Medford, OR06-2009
Skills
- Strong work ethic
- Quick-learning
- Willing to learn
- Multitasking and organization
- Teamwork and collaboration
- Adaptable
- Food preparation
- Team player
- Efficient
- Safe food handling
Timeline
Grill Cook
Burger Lounge
08.2018 - Current
Tech Support
Grand Canyon University
01.2016 - 08.2018
25N Nodal Network Systems Operator-Maintainer
US Army
06.2010 - 06.2015
High School Diploma -
South Medford High School