Steven Unger

Journeyman Firestop Installer

Echelon Firestop Inc.

03.2019 - Current

Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Completed projects within budget constraints through careful planning and resource management.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Increased repeat business by building strong relationships with clients through exceptional service delivery.
Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
Used appropriate PPE to reduce risks when working with electrical and communications systems.
Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.