Summary
Overview
Work History
Education
Skills
References available
Personal Information
Volunteer Experience
Languages
Work Availability
Timeline
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Steven Taylor

Steven Taylor

Guelph,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate fitness enthusiast with strong organizational skills eager to secure entry-level position for future consideration leading to Certified Personal Trainer position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Account Manager/Senior Territory Manager

Automediagroup.ca
09.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings and productivity.
  • Presented professional image consistent with company's brand values.
  • Manage over 10 accounts within The Wellington/ Waterloo territory.

Machine Operator Technician

Oregon Tool Canada
10.2017 - 08.2021
  • Operated laser machining equipment safely with team of operators.
  • Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
  • Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Produced between 750- 3000 pieces of raw product per shift.

Winter Control Operator

Public Works Dept. City of Guelph
06.2013 - 04.2017
  • Completed prompt snow removal process during and after weather events.
  • Responded to residential issues and dealt with the public in a helpful and courteous manner
  • Provided outstanding customer service to residents by addressing requests for additional assistance or information regarding snow removal operations.
  • Supported fellow team members during peak snowfall events, working extended hours when necessary to complete all assigned tasks promptly.
  • Documented work activities diligently, providing accurate records for management review and future planning purposes.

Dining Room Server

The Keg
04.2012 - 04.2013
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Used communication and problem-solving skills to resolve customer complaints and deliver "the Keg experience".
  • Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.

Education

No Degree - Certified Personal Trainer

ISSA- International Sports Science Academy
Phoenix AZ
09.2024

General Business Program -

Conestoga College
Kitchener, ON
01.2010

Grade 12 Diploma (G.E.D) -

Conestoga College
Guelph, ON
01.2008

Skills

  • Calisthenics
  • Strength training
  • Bodyweight Exercise Progressions
  • Progress Tracking Methods
  • Coaching experience
  • Individualized Coaching
  • Group facilitation

References available

Yes

Personal Information

Title: Fitness, Health & Wellness Enthusiast


Volunteer Experience

  • Youth Basketball Mentor/Coach, Shake True Hoops, 2010, 2012
  • Team Organizer/Coach, Perpetual Motion Soccer League, 2013, 2016
  • Calesthenics Canada- Event organization help, 2022- Current

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Account Manager/Senior Territory Manager

Automediagroup.ca
09.2021 - Current

Machine Operator Technician

Oregon Tool Canada
10.2017 - 08.2021

Winter Control Operator

Public Works Dept. City of Guelph
06.2013 - 04.2017

Dining Room Server

The Keg
04.2012 - 04.2013

No Degree - Certified Personal Trainer

ISSA- International Sports Science Academy

General Business Program -

Conestoga College

Grade 12 Diploma (G.E.D) -

Conestoga College

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Steven Taylor