STEVEN SWENSON
Sault Ste. Marie,Canada
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of the network and software behind a customer facing product. Skilled in identifying and resolving complex technical problems. Hardworking individual ready to help the team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
I&A Co-Op Student
Canadian Bank Note
04.2023 - 07.2023
- Demonstrated time management and planning skills by successfully handling tasks, projects and priorities.
- Investigated and resolved functionality issues in my automation scripts from the previous Co-Op.
- Supported the team with a bingo site deployment by maintaining detailed documentation to aid with future troubleshooting efforts.
I&A Co-Op Student
Canadian Bank Note
04.2022 - 07.2022
- DevOps work including cloud migration, lab automation, and maintenance
- Experience working in the Azure cloud environment
- Implemented scripts in both Windows and Linux environments
- Actively participated in team communications via daily meetings.
Counter Staff Member
Tim Hortons
02.2020 - 05.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Bachelor of Science - Computer Science
Algoma University
Sault Ste. Marie, ON05.2024
High School Diploma -
Korah Collegiate & Vocational School
06.2021
Skills
- Customer Service
- Independent Learner
- Great Communication
- Expert Teamwork
Certification
- CPR Training
- WHMIS Training
- Fire & Safety Training
Languages
English
Timeline
I&A Co-Op Student
Canadian Bank Note
04.2023 - 07.2023
I&A Co-Op Student
Canadian Bank Note
04.2022 - 07.2022
Counter Staff Member
Tim Hortons
02.2020 - 05.2021
Bachelor of Science - Computer Science
Algoma University
High School Diploma -
Korah Collegiate & Vocational School
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