Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Work Preference
Interests
Quote
Accomplishments
Timeline
Bartender
Steven Sanchez

Steven Sanchez

Toronto,ON

Summary

Server with 2+ ongoing years of experience. Proven to enhance service quality and efficiency at Toronto Cricket Club, adept in hospitality service and critical thinking. Excelled in sales techniques, boosting wine sales, ensuring customer satisfaction and retention. Skilled in POS operations and adaptable to fast-paced environments, consistently achieving targets with a keen focus on results.

Overview

5
5
years of professional experience

Work History

Server

Toronto Cricket Club
05.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Memorize member's orders on iPad, chits, and manage food resources in a 120+ seat facility
  • Memorize facility's wine stock and appropriate entree pairings to boost sales
  • Worked with POS system powered by NorthStar
  • Receive in-depth training for proper food handling techniques, including proper freezer storage, appropriate temperatures, and equipment cleaning.
  • Experience in working banquets

Cashier Team Lead

NoFrills
09.2021 - 02.2022
  • Performed store opening, closing.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Plumbing Assistant

Power Jet
10.2019 - 03.2020
  • Increased efficiency in plumbing repairs by maintaining a clean and organized workspace, resulting in reduced downtime for clients.
  • Collaborated with team members to complete large-scale projects within tight deadlines, streamlining workflow for optimal results.
  • Manage phone calls and emails about quotes, inquiries, and availability for jobs.
  • Managed inventory of materials required for each project, ensuring availability when needed without overstocking supplies.

Education

High School Diploma -

Wexford Collegiate School For The Arts
Toronto, ON
06.2021

Skills

  • Hospitality service expertise
  • Critical Thinking
  • Sales Techniques
  • Point of Sale Operation
  • Adaptable and Flexible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • [Smart Serve] - [2022] An accreditation from the Provincial Government or its appointed agents, that the certificate holder has completed an approved course on serving liquor to the public.
  • [Food Handlers] - [2023] Demonstrates that a person has the fundamental knowledge and skills required to handle food safely — in most provinces and territories, they are required by law.

Work Preference

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementFlexible work hoursCompany CulturePersonal development programs

Interests

Traveling

Networking

Creative Arts

Outdoor Recreation

Foreign Language

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Accomplishments

  • Achieved "Employee Spotlight" feature article by being a long proactive team member and being enthusiastic.
  • Article is meant to procure motivation, adaptability, and closer in depth insights to work-life balance.

Timeline

Server

Toronto Cricket Club
05.2022 - Current

Cashier Team Lead

NoFrills
09.2021 - 02.2022

Plumbing Assistant

Power Jet
10.2019 - 03.2020

High School Diploma -

Wexford Collegiate School For The Arts

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Steven Sanchez