Steven Olmo
Clovis
Summary
Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with about a years worth of experience. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Live-In Caregiver
IHSS
09.2021 - Current
- Ensured safety and well-being of clients through rigorous health monitoring and medication administration.
- Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
- Enhanced clients'' quality of life by providing compassionate and attentive care.
Third Keyholder
Mainland Skate And Surf
10.2022 - 12.2023
- Managed daily store operations to ensure a clean, organized, and efficient retail environment.
- Assisted in achieving store sales goals by upselling products and offering personalized shopping experiences for customers.
- Built strong relationships with customers by delivering exceptional service and follow-up support on purchases.
Cashier
Valero Gas Station
04.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Delivery Driver
PPG Paints
08.2020 - 04.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Busser
Texas Roadhouse
09.2020 - 01.2021
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
Education
Associate of Science - Criminology
Fresno City College
Fresno, CA05.2024
High School Diploma -
Carter G. Woodson Public Charter High School
Fresno, CA06.2019
Skills
- Social Interaction
- Team Leadership
- Time Management
- Quality Assurance
- Multitasking Strengths
- Cash Management
- Cash Drawer Management
- Product Knowledge
- Professional Relationships
- Sales Expertise
Timeline
Third Keyholder
Mainland Skate And Surf
10.2022 - 12.2023
Live-In Caregiver
IHSS
09.2021 - Current
Cashier
Valero Gas Station
04.2021 - 08.2022
Busser
Texas Roadhouse
09.2020 - 01.2021
Delivery Driver
PPG Paints
08.2020 - 04.2021
Associate of Science - Criminology
Fresno City College
High School Diploma -
Carter G. Woodson Public Charter High School
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