Steven Noonan
Ottawa,ON
Summary
I have held quite a few jobs in a huge range of unique positions. In the early part of my employment I swiftly climbed the ladder in construction/fabrication, shortly after that I got my break in the aviation industry with a hugh risky move to the Northwest Territories. During my 16 year career with Northwestern Air, I began as a ramp attendant and for the last 10 year of my employ I ran the company as Chief Pilot. Next a big move south and the dreaded pandemic forced me to change careers again towards the courier and deliver industry.
Overview
24
24
years of professional experience
Work History
Delivery driver/Loader
Dufresne Furniture Distribution Center
08.2019 - 07.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
Courier Driver
FedEx
09.2023 - Current
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Metal Building Systems Erector Specialist
Hamil Building Erectors
09.2016 - 06.2019
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
Chief Pilot
Northwestern Air Lease Ltd.
01.2000 - 08.2016
- Managed a team of 30 pilots in a safe, stringent and efficient manner in accordance with Transport Canada directives and the Canadian Aviation Regulations.
- Improved flight safety by implementing rigorous pre-flight checks and emphasizing thorough crew communication.
- Enhanced operational efficiency by streamlining flight scheduling processes and optimizing aircraft utilization.
Education
Professional Pilot Diploma in Aviation – Commercial Multi-IFR - Aviation Business Administration
Career Academy School of Aviation
St. John's, NL01.2000
Engineering - Civil Engineering
Memorial University of Newfoundland
St. John's, NL01.1998
Skills
- Supervision and leadership
- Team player
- Personally trained over 100 pilots how to fly
- Proficient in Advanced First Aid and CPR
- Airline Transport Licence (Aeroplane) AA415077
- Completed fall arrest, lift training and confined spaces training
- Transportation of Dangerous Goods and WHMIS training
- Microsoft Word
- Good Telephone Etiquette
- Social Perceptiveness
- Aviation Regulations Knowledge
- Flight Planning
- Route Planning
- Documentation Skills
- Money Transfer Systems
- GPS and Route Planning
- Vehicle Inspection
- Schedule Management
- Time Management
- Route Management
- Route Logs
- Safe Driving Techniques
- Customer Service
- City and Non-City Driving
- Safety Standards
- Safety Protocols
- Verbal and Written Communication
- DOT Requirements
- Equipment Monitoring
- Processes and Procedures
- Database Management
- Utilization Optimization
- Supervision and leadership
- Report Preparation
- Call Control
- Quality Assurance
- Keyboarding Skills
- Account Management
- Active Listening
- Credit Card Payment Processing
- Customer Relations
- Customer Service Excellence
- Staff Training
- Competitor Research
- Customer Service and Assistance
- Senior Leadership Support
- Critical Thinking
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Courier Driver
FedEx
09.2023 - Current
Delivery driver/Loader
Dufresne Furniture Distribution Center
08.2019 - 07.2023
Metal Building Systems Erector Specialist
Hamil Building Erectors
09.2016 - 06.2019
Chief Pilot
Northwestern Air Lease Ltd.
01.2000 - 08.2016
Professional Pilot Diploma in Aviation – Commercial Multi-IFR - Aviation Business Administration
Career Academy School of Aviation
Engineering - Civil Engineering
Memorial University of Newfoundland
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