Steven Maciel
Lakewood,CA
Summary
Versatile and also known for strong communication and problem solving skills. Also with the ability to learn quickly and adapt to new challenges, committed to delivering results in fast-paced environments.Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Pro Trans Logistics
Compton, CA
06.2024 - Current
- Coordinated operations to ensure efficient logistics management and timely delivery schedules.
- Coordinated logistics operations to ensure timely delivery of shipments.
- Implemented process improvements to enhance workflow efficiency and reduce delays.
- Monitored inventory levels, ensuring optimal stock availability and reducing waste.
- Assisted in training new staff on company protocols and operational procedures.
- Demonstrated quick learning skills in various tasks and environments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Tortilla Maker
Northgate Gonzlez Markets
Long Beach, CA
07.2022 - 05.2023
- Operated tortilla-making machinery ensuring consistent quality and adherence to safety standards
- Mixed ingredients according to established recipes for optimal flavor and texture
- Monitored cooking times and temperatures, adjusting for product consistency
- Conducted regular equipment maintenance to minimize downtime and ensure operational efficiency
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
Education
High School Diploma -
Paramount High School
Paramount, CASkills
- Team leadership
- Decision-making
- Customer service
- Client engagement
- Conflict resolution
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Verbal communication
- Friendly, positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Pro Trans Logistics
06.2024 - Current
Tortilla Maker
Northgate Gonzlez Markets
07.2022 - 05.2023
High School Diploma -
Paramount High School