Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Steven Katsis

North York

Summary

Energetic and dedicated sales professional with a proven track record in driving sales and exceeding targets. Passionate about leveraging skills and enthusiasm to contribute to achieving company goals. Committed to continuous learning and growth in a sales-driven environment, consistently striving for excellence and delivering results.

Overview

7
7
years of professional experience

Work History

Account Manager - B2B

Telus Communications
07.2022 - Current
  • Consistently exceeded company quotas, achieving over 100% to target in the first year, and recognized as a top performer within the team and department.
  • Served as a trusted advisor to small and medium-sized business ( SMB ) clients across Canada, leveraging deep industry knowledge to provide tailored telecommunications solutions based on their unique needs.
  • Developed sales funnels through self-prospecting, client referrals, and marketing leads.
  • Led the entire sales cycle, from lead qualification to deal closure and account management.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Implemented CRM software for better organization and tracking of leads, resulting in improved lead conversion rates.

Technician / Inside Sales Specialist

Weed Man Lawn Care
03.2022 - 07.2022
  • Top door to door salesman in North America, for consecutive weeks at Weed Man Lawn Care.
  • Achieving 300-500% of company quota week over week.
  • Chosen to train new employees in sales techniques.
  • Maintain routine landscaping schedules to boost lawn health.
  • Use persuasive sales techniques to convince clients in purchasing service.
  • Drive team revenue totals by bringing in top sales numbers.
  • Work quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
  • Discuss services available with customers, and educated on policies.

Warehouse Associate / Delivery Specialist

Sklar Peppler
03.2021 - 08.2021
  • Delivered furniture to customers homes and helped manage warehouse.
  • Received bonus due to exemplary customer service.
  • Assigned to deescalate customer issues.

Personal Shopper

Loblaws
11.2020 - 03.2021
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Warehouse Assembler

Loblaws
03.2020 - 08.2020
  • Located materials and supplies by pulling and verifying items on production orders.
  • Maintained inventory by identifying, labeling and placing materials and supplies in stock.
  • Sorted materials for scanning to meet production goals.
  • Operated material handling equipment to receive and ship freight.

Sales Associate

Aurum
07.2018 - 09.2018
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Completed documentation smoothly to finalize sales.
  • Traveled by foot or automobile to deliver or sell merchandise or services.

Cashier and garden center nurse

Loblaws
01.2018 - 07.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.

Education

High School Diploma -

Don Mills Collegiate Institute
North York, ON
06.2019

Skills

  • Door-to-Door Sales
  • Achieving Sales Goals
  • Prospecting and Cold Calling
  • Customer Service
  • Persuasive Negotiations
  • Leader
  • Flexible and Adaptable
  • Self-motivated

Interests

  • Played Junior A hockey, captain on multiple teams.
  • Working out.
  • Interacting with new people.
  • Reading/Podcasts
  • Coaching hockey.
  • Going for walks.

Timeline

Account Manager - B2B

Telus Communications
07.2022 - Current

Technician / Inside Sales Specialist

Weed Man Lawn Care
03.2022 - 07.2022

Warehouse Associate / Delivery Specialist

Sklar Peppler
03.2021 - 08.2021

Personal Shopper

Loblaws
11.2020 - 03.2021

Warehouse Assembler

Loblaws
03.2020 - 08.2020

Sales Associate

Aurum
07.2018 - 09.2018

Cashier and garden center nurse

Loblaws
01.2018 - 07.2018

High School Diploma -

Don Mills Collegiate Institute

Similar Profiles

  • Mike Power

    Mike PowerMike Power

    Manager, UC Dev/Ops at Telus CommunicationsManager, UC Dev/Ops at Telus Communications

  • Bhumi Jhamb

    Bhumi JhambBhumi Jhamb

    Sales & Marketing Executive at TELUS CommunicationsSales & Marketing Executive at TELUS Communications

  • EDUARDO SOARES

    EDUARDO SOARESEDUARDO SOARES

    Sales Associate at Telus CommunicationsSales Associate at Telus Communications

  • Wei Chung Ho

    Wei Chung HoWei Chung Ho

    Loyalty and Retention Specialist, Small and Medium Business at TELUS CommunicationsLoyalty and Retention Specialist, Small and Medium Business at TELUS Communications

  • Hieu Truong

    Hieu TruongHieu Truong

    First Line Cook at The Dunfield Retirement ResidenceFirst Line Cook at The Dunfield Retirement Residence

CREATE PROFILE
Steven Katsis