Steven Isaac
Richmond Hill
Summary
Knowledgeable and passionate camera gear enthusiast with extensive hands-on experience in photography equipment, including DSLRs, mirrorless systems, lenses, lighting, and accessories. Skilled in providing personalized recommendations based on client needs, from beginners to professionals. Proven ability to explain technical features in a clear, approachable way and stay current with the latest industry trends. Strong background in customer service, retail sales, and gear troubleshooting. Dedicated to helping others get the most out of their photography tools and elevate their creative work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Camera Sales Specialist
Camera House
11.2022 - 10.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided first-rate service to all customers and potential customers.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Assistant Wedding Photographer
Yazzen Photography
12.2019 - 10.2022
- Served as a reliable backup photographer when needed, ensuring all aspects of the event were well documented.
- Developed strong relationships with clients through active listening and empathetic understanding of their vision for their special day.
- Edited and ensured timely delivery of photographs, contributing to positive client feedback and repeat business.
- Continuously expanded knowledge of composition, lighting, and visual storytelling techniques, resulting in improved photography skills and increased client satisfaction.
- Stayed up-to-date on industry trends and technology advancements, enhancing overall photography skills.
- Increased customer referrals through exceptional communication and collaboration with clients.
- Contributed to successful photoshoots with effective lighting setup and adjustments.
- Worked closely with lead photographer to develop a cohesive visual narrative for each wedding album produced.
- Improved workflow efficiency by organizing and preparing equipment prior to each event.
- Maintained professional appearance throughout events, adhering to dress code standards set by the photography company.
- Collaborated with other vendors at events to ensure seamless coordination of photography services.
Logistics Officer
IT Factory
08.2015 - 11.2019
- Transported, setup, and installed thousands of new printers for large clients of IT Factory.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
- Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
Education
Diploma - Information Technology Technical Support (Level 5)
Computer Power Plus
Wellington, New Zealand07-2015
Bachelor of Arts - Advanced Spanish Language
Massey University
Wellington, New Zealand02-2012
Skills
- Client relation building
- Customer service and care
- Upselling and cross selling
- A true passion for photography and all the tools associated with photography
- Committed to the ultimate satisfaction of a client’s requirements
- Proficient with computers and quick to learn new software, with a strong ability to troubleshoot and navigate both hardware and digital systems
- Good communication skills with the ability to work with people at all levels
- Always looking to learn new skills
- Excellent written and verbal communication skills
- Excellent interpersonal skills
Languages
English: Native/ Bilingual
Native or Bilingual
Spanish: Limited
Limited Working
Certification
Diploma - Tech Support Level 5
Diploma - Spanish Language
Timeline
Camera Sales Specialist
Camera House
11.2022 - 10.2024
Assistant Wedding Photographer
Yazzen Photography
12.2019 - 10.2022
Logistics Officer
IT Factory
08.2015 - 11.2019
Diploma - Information Technology Technical Support (Level 5)
Computer Power Plus
Bachelor of Arts - Advanced Spanish Language
Massey University
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